Experienced customer service agent with over 5 years of experiences in multiple industries, including retail, call center, hotel and restaruants. I have and excellent reputation in resolving problems, improving customer satisfaction and driving overall operation improvements. I am enthusiatstic and eager to contribute to team sucess through hard work, attention to detail and excellent organizational skills. I am a multi-talented and consistnently rewarded employee with a drive for business success in planning and operation improvements.
* Was the number one agent while still being trained
* Was promoted to an onboarding and new hire trainer within months
* Was recognized by the clients for my customer service and stats
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