I am interested in a full time customer care position with my skills in the call center industry.
I am a licensed Life and Health insurance agent.
I took the initiative to complete the web based training course for my Medicare technician, Advanced Medicare technician and Master Medicare technician certificates in my current position on my breaks and in between phone calls.
I assisted borrowers with putting in applications for home relief assistance programs.
I excepted payments for both home mortgage and home equity accounts. I also assisted with general questions regarding mortgages and modifications.
This was a short term temporary position with Wells Fargo
Member of National Honors Society
I was in the top 10% of a graduation class of approximately 1000 peers
Microsoft Operating Systems, Skilled Keyboarding, Food/Nutrition and Worked based training programs
Training in Call Center Technology over the years
Coursework in Communications with a communications applications class in which I scored a 100% the entire semester
Sales, Customer Care, Insurance, Call Center, Subject Matter Expert, 10 key, Data Entry, Organizational Skills, De-escalation
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: