Results-oriented Customer Service Professional with diverse background in management and customer service. Dedicated to providing the highest level of customer service and making operational and procedural improvements. I am an innovative individual who effectively executes process changes to improve operational efficiency while also maintaining a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.I offer a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions.
Minor: Healthcare Administration
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