Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
I have over six years of experience where in each situation I have Wallkill Senior High School, 2000 acquired the skills to work in an office environment. Some of these Ulster county Boces, 2000 skills are including but not limited to answering and making calls, data entry, delivering messages, typing 35 wpm, quality assurance, overseeing and maintaining the workflow of the work environment. Efficient with computers, word, works and knowledge of excel. I also have the ability to complete multiple tasks at a time in high paced situations with little to no supervision. Able to manage a group of employees while staying objective. I have also worked in the healthcare field as a Personal Care Assistant, Home Health Aide and a Certified Nursing Assistant.
  • Customer Service
  • Computer skills
  • Retail
  • Commercial and residential Cleaning
  • HHA and PCA Training
  • Driving with a class B
  • Over one years experience of driving
  • Management
  •  Flat bed truck with forklift
  • Forklift
  • Moving and managing inventory
  •  resolving customer complaints

Customer Care Rep, 05/2015 - Current
Tata Consultancy Services Tampa, FL,
  • Making deliveries to customers home
  • Driving a Class B flat bed truck with a forklift on the back
  • Managing and distributing inventory
  • Arranging for new inventory when needed
  • Customer service
  • Scheduling deliveries
  • Resolving any all customer complaints
  • managing a small crew to make sure things were done in a timely manner and correctly
Reservations Manager, 08/2014 - 05/2015
Highgate Hotels Mcalester, TX,
  • Resolving customer complaints in a timely manner, making sure all customer complaints are handled to the best outcome to ensure that all customers are satisfied
  • Ensuring that all the center and dealers in the marketing company are following policies and procedures the proper way
  • Fulfilling reservations and finding equipment. Making sure all trucks and equiptment are dispatched out in a timely manner, as well as returned on time. Customer service and date entry
  • Responsible for inventory issues, possible stolen property, return changes, credit card changes and customer disputes
  • Multi-tasking and toggling through many screens and company manuals
Call Agent, 01/2014 - 06/2014
Caleres Lorain, OH,
  • SClaireal work
  • Answering phones from professional customer and responding accurately
  • Responsible for entering customer information and filing out service tickets
  • Toggling through many screen at once to quickly give accurate detailed direction
  • Date entry, customer service, computer skills
Shift Lead, 09/2010 - 10/2013
Wendy's Balch Springs, TX,
  • Customer service
  • Ensuring the shift ran smoothly and efficiently
  • use of cash register to record the orders and to give accurate change as well as keep record of sales at the end of each shift
  • Ensure that the products we were selling are customer worthy and up to code
  • Enforced rules within my job description or what may have been asked of me
Front End Lead, 2007 - 07/2010
Bass Pro Shops Scarborough, ME,
  • Customer service, front end orders
  • Ensuring the shift ran smoothly and efficiently
  • Quality assurance and theft prevention
  • accurate accounting of cashier draw during shift
  • Ensuring that our customer experience was delightful and exceeded expectations
accounting, cash register, cashier, draw, credit, Customer Service, Data Entry, direction, filing, inventory, marketing, Office, Multitasking, policies, Quality Assurance, Retail, sales, Answering phones

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