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Customer Care Agent Resume Example

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CUSTOMER CARE AGENT
Profile

Innovative and hardworking individual who is performance driven and extremely reliable.

Core Strengths
  • Excellent customer service skills
  • Consistently achieving high customer care service level
  • Highly motivated and Energetic
  • Experienced with microsoft word, social media and Internet research
  • Strong Organizational skills, Time Management and Stock Taking experience.
Accomplishments

Conceptualized treat for kids with Autism, provide logistics and assisted in organizing event.

Supervised work-team for volunteer community clean-up and beautification project.

Keynote speaker at Kiwanis Club of West St. Andrew's Fathers day Brunch

Work Experience
Digicel Jamaica Limited April 2009 to May 2013 Customer Care Agent
Kingston, Jamaica

assist customer in resolving technical and non-technical issues, also provide information about products , services and promotions offered,

Victoria Mutual Bldg Society June 2007 to March 2009 Accounting/Customer Care Clerk
Kingston, Jamaica

assist with updating customer accounts, bank reconciliation, perform research of lost and dormant account.
Educational Background
University of the West Indies 2007 Supervisory Management Kingston, Jamaica

Certificate of Merit with Distinction
Ardenne High School 1987 High School Diploma: General Education Kingston, Jamaica
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Resume Overview

Companies Worked For:

  • Digicel Jamaica Limited
  • Victoria Mutual Bldg Society

School Attended

  • University of the West Indies
  • Ardenne High School

Job Titles Held:

  • Customer Care Agent
  • Accounting/Customer Care Clerk

Degrees

  • Supervisory Management
    High School Diploma : General Education

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