To secure an Administrative Specialist/Office Manager position and use my expertise and proven skills in order to positively contribute to the efficient operation as well as the reputation of the business
Outstanding customer service skills: proven success in client needs assessment, providing reassurance and customized solutions, and ensuring highest level of customer satisfaction attainable.
Technologically savvy: proficient in Microsoft Office Suite (Outlook, Money, Excel, Wordperfect 12), Quatro Pro, Peachtree Accounting, Timeslips 2007, Dictation, ITI Banking Software; expert knowledge in Cellular Technology and troubleshooting skills for smartphones, basic cell phones and wireless network connection
Proven success in call center environment: seasoned in operating call center equipment and technology; excellent interpersonal communication skills in oral and written formats
Highly skilled as a secretary: adept at accounts receivable and payable duties, routine correspondence, and handling confidential client information
Demonstrated loyalty and dedication to company's missions
Formally educated in illustration, photography, and basic graphic design
I worked directly with the President of Doane College and the Chief Financial Officer to schedule and plan meetings and events, put together materials for the fall board meeting, took minutes, handled board member inquiries, booked travel arrangements and created itinerary for work trips.
Presidents Scholarship, Doane College - 4 years
Outstanding Achievement Scholarship, Doane College- 4 years
Pallet Scholar Award, Doane College- 4 years
American Legion Award, Loup City, NE - 1981
Special Recognition Award for Outstanding Yearbook Editor - 1985
Mary L. Chapin Senior Art Award, Doane College - 1985
Yearbook Editor and Co-Head Photographer -1984 and 1985
President and member, Delta Chi Upsilon Sorority
President and member, Doane Art League
Art Editor, XANADU literary magazine
Alpha Lambda Delta and Cardinal Key Honor Societies
Office and accounting - accounts payable, accounts receivable, payroll, billing, taxes
Customer service excellence and executive administrative assistance - personal banker, national call center representative for major wireless company, secretary for President of a college, secretary for a lawyers office
Problem solving and critical thinking - billing, service, sales, wireless network troubleshooting, wireless device troubleshooting
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