Covid Response Specialist Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dedicated Public Health professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • MS Office
  • Multitasking abilities
  • Adaptability
  • Analytical skills
  • Organization and Time management
Work History
11/2020 to 07/2021
Covid Response Specialist Mission Linen Supply Chino, CA,
  • Obtain and document case investigation details including clinical presentation, laboratory results, underlying conditions, exposure sources, risk factors and the potential for transmission for each suspected case.
  • Identify close contacts including household members, co-workers and others who might have been exposed to the disease.
  • Provide guidance on COVID-19 control measures to cases, exposed contacts and points-of-contact.
  • Answer questions about individual cases and elevate questions to supervisors and/or the clinical team.
  • Participate in outbreak investigation in high-risk settings such as long-term care facilities.
  • Participate in regular ACD Program meetings and trainings such as weekly case reviews, communicable disease manual training.
08/2020 to 12/2020
Covid Tracer Coordinator Girard College City, STATE,
  • Collaborate and coordinate with a team of public health professionals to identify client needs.
  • Maintain weekly, quarterly and annual reports on progress, successes, and areas of improvement for COVID-19 related emergencies.
  • Use analytical models and visualization techniques and tool for monthly reports.
  • Maintain patient confidentiality and ensure that all information is collected in concordance with local data privacy and confidentiality standards.
  • Regularly meet with COVID-19 Contact Tracer and Case Investigation teams to support staff with appropriately responding to any clinical issues associated with case and contact management.
  • Stay up to date on the latest medical and clinical literature around the diagnosis, care, treatment and risk factors associated with COVID-19.
  • Contribute to guidance addressing relevant COVID-19 public health and medical issues to be used by COVID-19 Case Investigation and Contact Tracing teams, the public, healthcare workers, and others.
09/2019 to 03/2020
Adninistrative Assistant- Management New Jersey Department Of Health City, STATE,
  • Coordinate the various project materials for employee training workshops.
  • Implement and evaluate Quality Improvement Programs.
  • Experience using Analytical tools to compile and generate state wide reports.
  • Participate in frequent partner organization meeting for project support.
  • Assisted in development and implementation of various projects.
  • Aided in developing problem solving solution to technical issues related to state project and programs.
  • Consistently monitored the progression of multiple projects to their completion.
  • Coordinated meeting preparation, scheduling, and material content follow-up on presentations to multiple projects and programs.
  • Assisted in gathering and analysis of data to understand the overall effectiveness of current health policies and identify any problem areas.
  • Collaborated with project managers and teams to identity project needs and sources.
  • Interpret data, analyze results using analytics, research methodologies, and statistical techniques.
  • Consulting with other health professionals and policy makers to develop the best possible initiatives and programs for the public in general.
  • Assisted in analyzing and evaluating the effectiveness of program operations, researching information, generating reports, compiling data.
  • Experience implementing statistics analysis planning.
  • Compiles and analyzes various data for reports and presentations.
  • Handle confidential information with discretion and diplomacy.
  • Conduct Quantitative and qualitative project analyses.
  • Identify areas of improvement and develop solutions for daily operational needs.
  • Proactively work with assigned project managers to improve project performance.
05/2016 to 09/2019
Office Manager Essential Foot Care Clinic City, STATE,
  • Reviewed all patient admission applications to verify eligibility and suitability for admission.
  • Assisted with front desk duties; making appointments, answering phone calls, getting visitors.
  • Updated various patient information with Electronic Health Records.
  • Responded to customer needs in a helpful, supportive and timely manner.
  • Implemented office policies and procedures.
  • Followed up with patient/providers visit.
  • Completes and submits accurate written reports and documentation.
  • Participated in various continue education on impact on general public population.
  • Conducted monthly staff meeting and trainings.
  • Recruited and train new upcoming employee.
  • Worked collaboratively with co-workers effectively communicate and problem solve.
  • Support staff in effective implementation and evaluation of company polices.
  • Maintain, update and manage health information databases.
  • Creating and administering performance improvement plans.
  • Responsible for managing all office correspondence, and follow up on complaints and queries.
  • Supervised and provided feedback on quality of staff.
  • Create solid and positive relationship with all staff Member.
Expected in
Master of Public Health: Health Policy and Management
Temple University, College of Public Health - Philadelphia, PA
Expected in
Bachelor of Science: Public Health, Social Justice
William Paterson University - Wayne, NJ

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Resume Overview

School Attended
  • Temple University, College of Public Health
  • William Paterson University
Job Titles Held:
  • Covid Response Specialist
  • Covid Tracer Coordinator
  • Adninistrative Assistant- Management
  • Office Manager
  • Master of Public Health
  • Bachelor of Science

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