coord student support programs and engagement resume example with 17+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Motivated professional with 17 years' of service in Higher Education, administering servant leadership and demonstrating commitment to excellence. Recognized for exemplary customer service and team collaboration. Dependable and detail-oriented to manage multiple tasks and priorities. Committed to achieving results through strategic planning, professional relationship building, and delivering team leadership to business operations.
Skills
Excellent interpersonal and communication skills
Highly motivated, flexible, adaptable, and service-oriented
Project Planning
Analytical
Time Management
Team Management
Annual Budget Development
Event Planning and Execution
Strong Creative Vision
Advanced Knowledge of Brown Act, Robert's Rules of Order, Microsoft Office Suite, Microsoft Teams, SharePoint Intranet, Ellucian Colleague, Canvas, BoardDocs, Zoom, Civitas Inspire Advisor, Maxient, Adobe Creative Studio, Screencast-o-Matic, Canva, Hubspot, Video Editing with ‘iMovie’ and Movie Maker for Windows, Eventbrite, LiveWhale, Omni CMS, Social Media Platforms: Meta Business Suite, Facebook, YouTube, Instagram, Twitter
Experience
01/2021 to CurrentCoord. Student Support Programs and EngagementWest Hills College | City, STATE,
Onboard, supervise, train, and provide work direction to Student Ambassadors and other personnel as assigned
Coordinates and supervises the work of the Student Engagement Support Programs and operations of the Student Union
Administer leadership education, service learning, civic engagement, and community service program experiences for students
Work with outside businesses and community-based organizations to coordinate service-learning and volunteer experiences to support college outreach work
Develop, plan, and implement outreach activities for campus engagement with various community organizations
Assess new partnerships and opportunities with community organizations to provide support, training, resources, and services to to increase outreach efforts
Advise, plan, organize, and facilitate activities and programs to develop skills in student leaders such as entertainment, cultural and civic events, team building and experiences to practice learned skills
Organize and coordinate student activities; coordinate support programs that address students' basic needs such as food, housing, and transportation; Interact with community partners to engage student participants in social service, public health and mental health efforts
As the designated Basic Needs Coordinator, oversees the operations of the Golden Eagle Food Pantry. Coordinates food distributions and food donations. Solicits for continued support and partnerships within the community
Track assigned college annual budget by monitoring and reconciling various accounts and statements; record expenses, run and provide status updates utilizing various statistical reports; identify and analyze discrepancies and errors and advise administrator related to necessary corrections
Update, prepare, and coordinate documents relevant to assigned area; Internal and external marketing by creating interactive materials such as newsletters, updating social intranet, social media, creating videos, PowerPoint presentations to advertise, share information, and engage the campus community of our products and services
Assist in various means of research, compile and analyze data for assessing program and institutional effectiveness
Serve as the Advisor to the Associated Student Government Executive Board and advises on the process of identifying, planning and implementing successful and well-attended educational, social, and cultural activities for students
Train faculty advisors to support and develop student clubs on campus
11/2013 to 12/2020Administrative Assistant / MAA CoordinatorWest Hills College | City, STATE,
Assisted the President by performing a variety of technical and specialized duties for the overall operation of the campus; assisted and relieved the President of administrative detail
Planned, organized, facilitated and promoted successful and well-attended campus events and outreach activities related to student support, success, and retention
Developed, coordinated and presented support staff cross-departmental training sessions, mentorship, technical support of meeting facilitation and governance software and encourage networking and collaboration of campus activities
Communicated with local nonprofit organizations for the recruiting of student volunteers, connect students to volunteer opportunities on campus, requested Alumni and student volunteers for public speaking engagements
Supported campus constituents in governance processes and protocols, interpreting and upholding the District policies and procedures, apply rules and regulations as appropriate, and research State regulations for local implementation
Developed and produced information materials and publications that supported student activities and leadership development and followed up on ideas and the processes that result in well-executed activities
Developed and conducted periodic surveys related to employee satisfaction and activities, programs and outcomes derived from professional development activities and events
Organized participatory governance meetings, participated in strategic planning, and completed tasks that have a college-wide impact, such as program review, accreditation, safety, facilities, and assessment
Drafted correspondence and other documents of a complex nature
Onboarded, supervised, train, and provided work direction to student assistants and other personnel as assigned; participated in the employee selection process as assigned
Managed the School-Based Medi-Cal Administrative Activities (SMAA) program that has helped fund the Maxient student case management database
Coordinated the dissemination of SMAA policies and procedures to 44 District Personnel
Monitored Time Study Participants participation, ensuring all forms are completed and returned timely to maintain program response compliance requirements
11/2005 to 10/2013Senior Secretary to the VP of Educational ServicesWest Hills College | City, STATE,
Performed a variety of technical, secretarial, and administrative support duties for the Vice President of Educational Services
Onboarded and prepared newly hired adjunct faculty with the materials needed for their teaching assignment
Processed volunteer applications for service-learning experiences on campus
Coordinated educational service workshops, presentations, adjunct faculty orientation, and professional development activities
Collected and compiled statistical and narrative data and complete research projects as assigned; assist in the preparation of regular and special reports for State and County offices, administrators, and public agencies; maintained a variety of records and files; Reviewed records, reports, and other data for accuracy, completeness, and compliance with established standards
Maintained course offerings; managed classroom scheduling and facilities
Served as a unique voice on various campus committees and meetings, while preparing agendas and minutes
Maintained a variety of complex records, logs, lists, and files including materials of a confidential nature; maintained the confidentiality of records and information; transmitted the information as appropriate
Maintained and order office and related supplies; maintained budget records, ledgers, and files; prepared the information needed for annual budget development
Trained, supervised, and managed clerical personal as assigned; Supervised, managed, and lead student support assistants and other personal as assigned; Coordinated the hiring process for various positions
Monitored annual budgets and accounts and processed time cards, expense transfers, purchase orders, and other financial items; engaged in research to address challenges and successes with retention, prepared, and input data and budgetary information for preparation of assigned budget
Education and Training
Expected in to to MBA | Human Resource ManagementUniversity of Phoenix, , GPA:
Expected in to to Bachelors of Science | Business AdministrationUniversity of Phoenix, , GPA:
Expected in to to Associate of Arts | Business AdministrationWest Hills College, Lemoore, GPA:
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Resume Overview
School Attended
University of Phoenix
University of Phoenix
West Hills College
Job Titles Held:
Coord. Student Support Programs and Engagement
Administrative Assistant / MAA Coordinator
Senior Secretary to the VP of Educational Services