Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Individual with talent for project management and organization. Strong knowledge of regulatory and administrative issues. Communicative and team-oriented with proficiency in Microsoft office. Proven history of fostering collaboration to meet team, individual and management objectives.

Talented individual and team leader offering many years of success in various environments. Strategic thinker with proven ability to build effective teams.

  • Proficient in Microsoft programs (Word, Excel)
  • Ability to multi-task
  • Ability to work successfully with all levels of staff from leadership to front line staff
  • Lead many projects during my employment including overhaul of policy system and successful accreditation for the hospital by The Joint Commission. This accreditation ensures that the hospital receives Medicare funding.
  • Continuous improvement processes
04/2004 to Current
Continuous Readiness Specialist Puc National Los Angeles, CA,
  • Responsible for achievement of accreditation from six triennial surveys from The Joint Commission, the premier accrediting body for hospitals. Accreditation from The Joint Commission ensures that the hospital receives Medicare funding
  • Oversee and support the organization with regulatory and accreditation work.
  • Performed site evaluations, customer surveys and team audits. of individual units, nursing homes, critical access hospitals and renal dialysis sites to determine compliance with regulatory standards.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated in development of revised process for maintaining organizational policies and procedures.
  • Developed and maintained database that tracks all accreditations and certifications within the organization.
  • Interacted appropriately with senior leadership, ADs/managers and frontline staff to achieve desired outcomes
  • Created agendas and communication materials for team meetings.
  • Ensured all federal and state regulatory requirements were adhered to by performing audits and reviews of various GHS departments.
  • Discovered improvements needed for these areas and provided immediate feedback so that these areas were kept in compliance with federal regulations.
  • Provided support to department by assisting with special assignments and projects.
11/1996 to 04/2004
Evening Receptionist/File Clerk/Data Analyst Gundersen Health System Behavioral Health City, STATE,
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Maintained confidentiality for all clients in Behavioral Health area
  • Implemented practical file system, which promoted smooth data gathering and presentation creation.
  • Operated various types of office equipment, including [Type] and [Type] and trained other team members on proper usage.
  • Organized and streamlined file room operations which led to smoother workflows.
  • Wrote professional business correspondence.
08/1987 to 08/1996
Office Manager Philips Electronics City, STATE,
  • Managed overall administrative functions of Washington, DC government relations office for multinational company.
  • Interacted with high level officials from the United States Congress, federal government and leadership from prominent businesses and law firms
  • Planned and managed an event that presented the new HDTV technology to high-ranking officials in Congress, federal government and private industry.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Elevated productivity initiatives and managed government relations vice president's calendar, including coordinating itinerary and scheduling appointments. This involved interaction with offices of U.S. Senators, Congressional representatives and staff as well as private industry executives.
  • Managed itinerary for international executives within the Philips organization
  • Oversaw office financial management, including supplies, office equipment and
11/1985 to 08/1987
Executive Assistant to Assistant Secretary of Agriculture United States Department Of Agriculture City, STATE,
  • Provided administrative support to Assistant Secretary of Agriculture for Economics.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated with others to discuss new [Type] opportunities.
  • Wrote professional business correspondence.
Education and Training
Expected in 05/1980
B.A: Business Management
Luther College - Decorah, IA,
Activities and Honors

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School Attended

  • Luther College

Job Titles Held:

  • Continuous Readiness Specialist
  • Evening Receptionist/File Clerk/Data Analyst
  • Office Manager
  • Executive Assistant to Assistant Secretary of Agriculture


  • B.A

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