Over eleven years of successful customer service, five being in healthcare. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Shows a clear understanding of medical terminology, HIPAA rules and regulations, billing and registration, written and oral communication and trained in the EPIC and Microsoft computer systems. Always motivated to learn, grow and excel in the medical field. Excellent self and time management skills, quick with problem-solving and deescalating negative situations. An excellent reputation with Sheppard Pratt and WellSpan for going above and beyond for patient's, adapting quickly to changes and excelling in any challenge or task that is given.
Hardworking, ambitious, passionate and dependable with a positive attitude; ready to achieve goals and be a confidence voice for the company.
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