Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Accustomed to working with senior management. -Analytical and problem solving skills.
Skilled negotiator with proven experience in a accuracy.
Researched, identified and investigated over/under Debit Memo charges through review and analysis of
airline's commission reports; and approved payment of entry into network accounting system.
Handled the complete accounting cycle, including opening, posting entries and closing of accounts and
preparation of various accounting reports.
Verified all travel agents' commissions due and processed month end payments and reconciled
commission.
Followed up with Airlines and Hotels regarding form of payments for commissions past due.
Assisted agents and various department heads with Accounts Payable and Accounts Receivable questions.
Covered receptionist area, including greeting visitors and responding to telephone and in person request
for information.
Served as central point of contact for all outside vendors needing to gain access to the building.
Other Responsibilities: include using fax machine, making copies, data entry and filing.
Marketing Intern, 05/2014 - 07/2014 Detroit Pistons – City, STATE,
Performed general clerical duties for marketing department, copy, sort, and file records of office activities,
business transactions, answered telephones, directed calls and took messages, stuffed and mailed
correspondence, prepare documents for processing, such as business forms and expense reports.
Help identify and research suitable leads, added phone numbers and email addresses by searching
company's sites, business directories, called calling.
Assisted with logistics for events and conferences, maintained giveaway and printed materials Inventory,
ordered materials as needed, prepare meeting agendas, record and transcribe minutes.
Assisted with maintenance of department's calendar, updated project workflow and deadlines, scheduled
meetings with vendors.
Maintained the email newsletter list, constantly verified, checked/confirm with LinkedIn and zoom info
firm and position, and looked through business publications for executives on the move.
Education
Bachelor of Science: Accounting, Expected in - Brooklyn College - Brooklyn, New York, GPA:
Associate of Applied Science: Accounting, Expected in - Kingsborough Community College - Brooklyn, New York GPA:
Work History
Computer Technician, 03/2017 - Current Peak Systems INC – Manhattan, NY
Request information about software and hardware issues and document all concerns.
Troubleshoot systems and work with customers to determine needed hardware or software changes.
Upheld technology procedures in coordination with information technology teams.
Disassembled systems on-site to diagnose issues and make selected repairs.
Break down systems, remove malfunctioning hardware, and install new parts.
Responded to and resolved computer system problems as required.
Perform all repairs with utmost concern for customer privacy.
Diagnosed software issues, installed updates or new software, and removed malicious programs.
Team leader Supervisor, Pret A Manger, 04/2015 - Current – Manhattan, NY
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and
beverage products to ensure quality.
Efficiently resolve problems or concerns to the satisfaction of all involved parties.
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety produces
and quality control guidelines.
Maintained expenses below budget through accurate planning, waste reduction, and purchasing with cost
effective operating procedures.
Preformed restaurant walk thoughts to gauge timeliness and excellent service quality.
Schedule and direct staff in daily work assignments to maximize productivity.
Continually monitor restaurant and take appropriate action to ensure food quality and high customer
service standards are consistently met.
Undertaking staff performance reviews and involved in the recruitment and mentoring of new staff.
Accounting Clerk, 12/2014 - 01/2015 Frosch Travel – Manhattan, NY
Researched, identified and investigated over/under Debit Memo charges through review and analysis of
airline's commission reports; and approved payment of entry into network accounting system.
Handled the complete accounting cycle, including opening, posting entries and closing of accounts and
preparation of various accounting reports.
Verified all travel agents' commissions due and processed month end payments and reconciled
commission.
Followed up with Airlines and Hotels regarding form of payments for commissions past due.
Assisted agents and various department heads with Accounts Payable and Accounts Receivable questions.
Covered receptionist area, including greeting visitors and responding to telephone and in person request
for information.
Served as central point of contact for all outside vendors needing to gain access to the building.
Other Responsibilities: include using fax machine, making copies, data entry and filing.
Performed general clerical duties for marketing department, copy, sort, and file records of office activities,
business transactions, answered telephones, directed calls and took messages, stuffed and mailed
correspondence, prepare documents for processing, such as business forms and expense reports.
Help identify and research suitable leads, added phone numbers and email addresses by searching
company's sites, business directories, called calling.
Assisted with logistics for events and conferences, maintained giveaway and printed materials Inventory,
ordered materials as needed, prepare meeting agendas, record and transcribe minutes.
Assisted with maintenance of department's calendar, updated project workflow and deadlines, scheduled
meetings with vendors.
Maintained the email newsletter list, constantly verified, checked/confirm with LinkedIn and zoom info
firm and position, and looked through business publications for executives on the move.
Languages
Bilingual; Fluent in English and Spanish.
Skills
Accounting, accounting system, Accounts Payable, Accounts Receivable, budget, central point of contact, clerical, closing, hardware, conferences, making copies, customer
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