Computer Technician Resume Example
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COMPUTER TECHNICIAN
Professional Summary
Experienced individual with over 9 years of experience in various industries. Excellent reputation for resolving problems and improving customer satisfaction.
Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of POS systems and customer service and training in computer management. Motivated to learn, grow and excel in anyenvironment.
Thorough individual with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Ability to work under immense pressure, while maintaining composure and efficiency.
Skills
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Work History
Computer Technician, 12/2018 to 12/2020
Grapevine Msp Technology Services – Bakersfield , CA
Grapevine Msp Technology Services – Bakersfield , CA
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Linked computers to network and peripheral equipment, including printers and scanners.
- Patched software and installed new versions to eliminate security problems and protect data.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Backed up company data on regular basis, successfully recovering critical information after malware attacks.
- Helped streamline repair processes and update procedures for support action consistency.
Housekeeper, 07/2018 to 10/2018
Baptist Memorial Health Care – Carthage , MS
Baptist Memorial Health Care – Carthage , MS
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Removed waste paper and other trash from premises to designated area.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Kept building entryway glass clean and polished for professional presentation.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Polished glass surfaces and windows.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Changed bed linens and collected soiled linens for cleaning.
- Waxed and polished wood floors and other woodwork.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Sales Associate, 02/2016 to 05/2018
Ace Hardware – Santa Ana , CA
Ace Hardware – Santa Ana , CA
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Tracked stock using company inventory management
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Used cash registers and POS systems to request and record customer orders and compute bills.
Receptionist, 01/2011 to 12/2013
Patterson Companies – Fayetteville , AR
Patterson Companies – Fayetteville , AR
- Kept reception area clean and neat to give visitors positive first impression.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Collected, sorted, distributed and sent mail and packages.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Corresponded with clients through email, telephone or postal mail.
- Kept records in Excel to maintain client data by entering and updating information.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing
Education
High School Diploma: General EducationCitrus High School - City
- Graduated with 3.5 GPA
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Resume Overview
School Attended
- Citrus High School
Job Titles Held:
- Computer Technician
- Housekeeper
- Sales Associate
- Receptionist
Degrees
- High School Diploma : General Education
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