computer technician resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Ability to work in team
Dependable and reliable
Good communication and persuasion skills
Bilingual English/Spanish
Quick-learning
Technical Support
Paperwork drafting
Multi-Line Phone Systems
Database Entry
Expense Reporting
Quality assurance
Records management
Documentation and reporting
Operating System Testing
Hardware and software installation
Shipping Documentation
Inventory Management Procedures
Prioritization
Work History
Computer Technician, 01/2021 to 09/2021 Grapevine Msp Technology Services – Bakersfield, CA,
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Analyzed online programs to identify troubleshooting methods needed for quick remediation.
Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations.
Imaged and prepared new computers for integration into company networks and systems.
Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Managed data transfers between systems and hard drive, usb storage mediums.
Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
Evaluated systems according to predetermined checklist and noted issues.
Documented all changes and actions in computer-based tracking system.
Administrative Assistant, 02/2019 to 11/2020 Bluegreen Resorts – Reno, NV,
Responded to inquiries from callers seeking information.
Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Corresponded with clients through email, telephone or in person
Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Warehouse Clerk, 03/2013 to 09/2018 Pacific Seafood – Eugene, OR,
Maintained inventory count, tracked usage and documented variances.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Completed physical inventory counts each month.
Verified incoming products and checked delivery totals to keep system records current and accurate.
Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
Performed data entry and completed proper paperwork.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Created databases and spreadsheets to improve inventory management accuracy 100%.
Coordinated, collected and maintained vendor and organizational records.
Maintained and organized inventory receipts and processed changes to reduce process lags.
Processed and entered customer orders into database and provided proactive customer service for accounts.
Tracked orders and notified customers of status or potential delays.
Liaised between warehouse personnel and customer to facilitate account and operational needs.
Inventory Cashier, 03/2011 to 03/2013 99 Cent Only Store – City, STATE,
Answered questions about store policies and addressed customer concerns.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Maintained cash drawer of $150 or more per shift.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Greeted over 200 patients per day.
Checked identification for proof-of-age for alcohol and tobacco sales.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Checked prices and calculated totals for accurate invoice processing.
Education
Diploma : , Expected in 07/2011 to Mira Monte High School - Bakersfield, CA GPA:
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