Computer Repair Technician resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic Computer Repair Technician offering 23 years of experience delivering on-site and remote repair services. Expert at replacing and upgrading assets ranging from desktop components to printers and user interface peripherals. Dedicated to maintaining excellent customer service. Known for providing quick, efficient repair services under strict time constraints.

  • Self-motivated professional
  • Customer service
  • Analytical skills
  • Project Management
  • Workflow planning
  • Repair
  • Software Installation
  • Network Hardware and Software Maintenance
  • Hardware and Software Installation
  • Hardware and Software Configuration
  • Predictive and Preventive Maintenance
  • Technical Support
  • Desktop component change management
  • Printer repair
Work History
06/1998 to Current
Computer Repair Technician Alorica Inc. Tulsa, OK,
  • Researched and identified problems with computers and advised clients on plans of action.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Refurbished used computers and technological equipment, saving clients money.
  • Maintained client computers by troubleshooting and performing needed repairs.
  • Supplied end-user assistance for Microsoft Windows systems via remote and on-site support.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Installed and maintained remote work systems to facilitate virtual employee access to technology for continued operation.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Linked computers to network and peripheral equipment, including printers and scanners.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Setup, installed and configured computers in various business locations to support operations and reporting.
  • Configured hardware, devices and software to set up work stations for employees.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for clients.
05/1997 to Current
Liquor Store Manager Coborn's Watford City, ND,
  • Received payments by cash, credit and personal check and remitted correct change.
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Evaluated report data to proactively adjust and enhance operations.
  • Achieved above average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Cross-trained existing employees to maximize team agility and performance.
05/2003 to 10/2008
Painter Centura Health Woodland Park, CO,
  • Painted surfaces using brushes, spray guns and paint rollers.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Mixed and matched paints according to customer specifications.
  • Selected proper amount and type of thinners and accelerant to be used for specific jobs.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes.
  • Worked flexible schedule, including some holidays and weekends depending on shifting needs of project.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
  • Painted indoor areas such as hallways, bathrooms and lobbies.
  • Repaired defects in walls including holes and scrapes.
  • Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Protected all surfaces from damage and spills by using drop cloths prior to and during painting.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.

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06/1993 to 05/1997
Stock Clerk Rush University Medical Center Chicago, IL,
  • Answered customer questions and provided detailed product information.
  • Conducted inventory and restocked items throughout day.
  • Greeted customers and directed to requested products.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Maintained effective team member communication.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
Expected in 06/1998
High School Diploma: Computer Technology
Cape May County Technical High School - Cape May Court House, NJ,

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Resume Overview

School Attended

  • Cape May County Technical High School

Job Titles Held:

  • Computer Repair Technician
  • Liquor Store Manager
  • Painter
  • Stock Clerk


  • High School Diploma

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