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Computer Repair Technician Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Quick-working Computer Repair Technician with extensive understanding of [Software] installations and updates. Committed to cost-effective and transparent maintenance. Fantastic at hardware repairs and providing excellent customer service. Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 9 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Efficient [Job Title] skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Skills
  • Payment processing
  • Cash register operation
  • Customer assistance
  • Customer service
  • Communication
  • Flexible
  • Reliable and trustworthy
  • Friendly, positive attitude
  • Team management
  • Organizational skills
  • Training & Development
  • Critical thinking
  • Team building
  • Store opening and closing procedures
  • Employee supervision and motivation
  • Outstanding communication skills
  • Reliable
  • Sales professional
  • Money handling
  • Sales expertise
  • Teamwork
Experience
Computer Repair Technician, 03/2015 to Current
Alorica Inc.Fredericksburg, VA,
  • Assisted customers with new computer and accessory purchases.
  • Performed inventories on computers and computer repair equipment.
  • Educated customers on [Software] use and at-home maintenance.
  • Updated or installed software for customers to ensure computer efficiency.
  • Checked in computers and performed diagnostics for repair.
  • Upgraded laptops/desktops, improving speed and performance.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Built and repaired [Type] computers according to schedule.
  • Identified hardware issues caused by component failures using approved diagnostic tools.
  • Removed malware and viruses from laptops and desktop systems using specialized software.
Mechanical Technician, 07/2019 to 11/2020
CenveoEureka, MO,
  • Analyzed and diagnosed automotive problems and completed skilled mechanical work.
  • Explained automotive problems and repairs to customers in clear, concise language.
  • Inspected, replaced and repaired defective parts and completed preventive maintenance.
  • Applied in-depth automotive repair knowledge to promote high-quality customer service.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Manager, 07/2019 to 10/2020
Community Health SystemValparaiso, IN,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Recruited and hired qualified candidates to fill open positions.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Met with each associate to establish realistic monthly sales goals.
Manager, 01/2012 to 02/2018
Community Health SystemSpringdale, AR,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Performed on-site visual inspections and leveraged market, inventory and industry expertise to make strategic automotive purchases.
  • Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
  • Fostered relationships with auction and fleet transportation professionals to streamline buying activities.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Education and Training
High School Diploma: , Expected in 08/2008
Northwest High School - Justin, TX
GPA:

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Resume Overview

School Attended
  • Northwest High School
Job Titles Held:
  • Computer Repair Technician
  • Mechanical Technician
  • Manager
  • Manager
Degrees
  • High School Diploma

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