computer repair cell phone sales and multi media resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

I ran the company for owner, Norma Blair, who is the Artist for Weedfull Things. Mrs. Blair retired in 2014. Responsible for Marketing, Sales and representatives, Computer Networking, Coding and repairs (printers, storage devies, etc.), as well as some usual traits like Photoshop and Wacom Tablets to assist in Art replication.

Work History
Computer Repair, Cell Phone Sales, and Multi-media, 06/2005 to Current
PC ConsultantsCity, STATE,
  • Supplied end-user assistance for Type systems via remote and on-site support.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Wrote reports on computer statuses and maintenance jobs.
  • Maintained Number company computers by troubleshooting and performing needed repairs.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Isolated and mitigated damage to multi-system architectures following malware infections, reducing financial impact and producing Result.
  • Maintained and repaired peripheral equipment such as Type and Type, recommending upgrades and replacements.
  • Completed sales in excess of $Amount with near-zero error rate using POS system.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Streamlined Type repair processes to minimize day-to-day downtime and increase overall productivity.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Developed detailed maintenance schedules for Type equipment to maximize equipment lifetimes.
  • Discussed Product or Service with customers, outlined restrictions and educated on policies.
  • Trained customer employees and managers on machine use and maintenance.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Folded and arranged Type merchandise in attractive displays to drive sales.
  • Kept Type and Type areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Serviced Type equipment for expedient repair and minimal downtime.
  • Increased sales Number% by offering advice on purchases and promoting additional products.
  • Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Efficiently troubleshot and repaired Type equipment to cut company costs and maximize productivity.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Gained knowledge of standard equipment, including manufacturer repair guidelines.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Drove team revenue totals by bringing in over $Amount in sales.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Facilitated maintenance team training procedures to align with company standards.
C.E.O. , 07/2004 to Current
Weedfull ThingsCity, STATE,
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Saved $5000 by implementing cost-saving initiatives that addressed long-standing problems.
  • Developed team communications and information for Team meetings.
  • Resolved quality problems, improved operations and provided exceptional client support.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Monitored social media and online sources for industry trends.
  • Led sales representative team in delivery of reproduced project, resulting in better customer service.
  • Handled 100's of calls per week to address customer inquiries and concerns.
  • Worked with new customers to understand needs and provide personalized service.
  • Transported original Artwork to customer locations in a reasonable time frame.
  • Increased customer satisfaction by resolving software issues. As well as providing a website for purchases.
Postal Carrier, 02/2000 to 06/2001
Hastings Post OfficeCity, STATE,
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Planned and cased mail in sequence of delivery for designated route.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Helped customers by carrying oversized parcels inside residences.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Transported parcels to customer locations Daily.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Diploma : Electrical, Electronics And Communications Engineering, Expected in 02/1999
MCTI (Michigan Career And Technical Institute) - Plainwell, MI,

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Resume Overview

School Attended

  • MCTI (Michigan Career And Technical Institute)

Job Titles Held:

  • Computer Repair, Cell Phone Sales, and Multi-media
  • C.E.O.
  • Postal Carrier


  • Diploma

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