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Collateral Specialist Resume Example

Resume Score: 80%

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COLLATERAL SPECIALIST
Skills
  • Data Entry
  • Filing
  • Creating collateral
  • Customer service specialist
  • Systems testing
  • Microsoft Office 365
  • Attention to Detail
  • Knowledge of legal requirements
  • Uniform Commercial Code
  • Legal Land Descriptions
  • Fixture Fillings
  • Info Lease System
  • Administrative Support
  • Filing and data archiving
  • Spreadsheet management
  • Customer and client relations
  • Multi-line phone proficiency
  • Project management
  • Travel coordination
  • Database administration
  • Employee training and development
  • Social Media
  • Notary Public
  • Excellent teamwork
  • Scheduling
Professional Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Work History
Collateral Specialist , 10/2014 to 09/2019
U.S. Bancorp - Marshall , MN
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Conducted training and change management processes to improve operations.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Improved quality processes for increased efficiency and effectiveness.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Filed hundreds of UCC's per week different states.
Operations Assistant, 10/2013 to 04/2014
Specialty Engineering Consultants, Inc. - Boynton Beach, FL
  • Prepared and proofread reports detailing operations activities.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Assisted with day-to-day operations of facility, including scheduling and customer service.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Real Estate Agent, 02/2012 to 09/2013
Salter Realty - Fort Lauderdale, FL
  • Represented buyers and sellers of developed and undeveloped properties.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Liaised between buyers and sellers to ensure positive experiences for both parties.
  • Guided clients from beginning to end of home buying process in choosing right property.
  • Negotiated, facilitated and managed real estate transactions.
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advertised client properties through websites, social media and real estate guides.
Personal Assistant, 08/2010 to 08/2011
VC Motoring - Boca Raton, FL
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Created and managed office systems to efficiently deal with documentation.
  • Organized client' homes prior to arrival home and performed house sitting duties.
Education
Associate of Arts: : 12/2012Broward College - Fort Lauderdale, FL
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • U.S. Bancorp
  • Specialty Engineering Consultants, Inc.
  • Salter Realty
  • VC Motoring

School Attended

  • Broward College

Job Titles Held:

  • Collateral Specialist
  • Operations Assistant
  • Real Estate Agent
  • Personal Assistant

Degrees

  • Associate of Arts : : 12/2012

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