Client Service Executive Resume Example
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CLIENT SERVICE EXECUTIVE
Summary
Focused and dedicated insurance professional motivated to provide superior customer service to clients and their members.
Highlights
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Accomplishments
Earned an HIA and MHP designation.
Experience
Arthur J Gallagher & Co.September 2011 to CurrentClient Service Executive
Yuba City , CA
Yuba City , CA
- Compliance Committee Member
- Prepare Healthcare Reform presentations
- Obtain proposals from insurance companies for employer sponsored benefit plans and prepare client presentations
- Review contracts for accuracy
- Conduct employee benefit meetings
- Prepare reporting packages
- Provide member customer services for eligibility and/or claim issues
Verizon Media (Former Oath)May 2005 to September 2011Sr. Account Manager
Fort Collins , CO
Fort Collins , CO
- Obtain proposals from insurance companies and prepare client presentation
- Review contracts for accuracy
- Conduct employee benefit meetings
- Prepare reporting packages
- COBRA Service
- Managed employee benefits portal through Benergy
- Provide member customer service for eligibility and/or claim issues
ForcepointJune 2002 to May 2005Strategic Account Manager
Austin , TX
Austin , TX
- Implemented new business
- Maintained and renewed group insurance
- Worked directly with multiple insurance agencies and employers
- Responsible for cross selling new lines of coverage's to existing clients
- Conduct employee benefit meetings
Verizon Media (Former Oath)April 1999 to June 2002Sr. Account Manager
Washington , MN
Washington , MN
- Obtain bids from insurance carriers and prepare client presentations
- Review contracts for accuracy
- Conduct employee benefit meetings
- Prepare reporting packages
- Provide member customer service for eligibility and/or claim issues
Principal Life Insurance CompanyOctober 1982 to April 1999Variety of Positions
City , STATE
City , STATE
- Group Insurance Underwriter
- Group Insurance Benefits Administrator
- Group Insurance Bankruptcy division
- Mortgage foreclosures/bankruptcy
- Mortgage customer service (Team Lead - Coordinator)
- Individual Reinsurance
Education
Southeast Polk 1982High School DiplomaCity, State, United States
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Resume Overview
School Attended
- Southeast Polk
Job Titles Held:
- Client Service Executive
- Sr. Account Manager
- Strategic Account Manager
- Variety of Positions
Degrees
- High School Diploma
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