chromebook specialist resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Hardworking technology specialist with expertise in equipment, management, training, connections and displays for on-site and remote audiovisual systems. Talented in diagnosing and resolving system issues to maintain schedules and meet needs of diverse productions. Manages time well and works great with both technical and non-technical personnel.

Motivated professional offering Bachelors of science in computer information systems. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

  • Audio Technologies
  • Strong Verbal and Written Communication
  • Microsoft Office
  • Microsoft excel
  • Skilled in Maintenance and Organization
  • virtual machinery
  • web design
  • project management
  • Documentation and Reporting
  • Problem Resolution
  • Data Entry
  • Customer Relations
  • Training and Coaching
  • Teamwork and Collaboration
  • Training and Development
01/2022 to Current
Chromebook Specialist Valvoline Inc. Bay City, MI,
  • Collaborated with team members to identify and accomplish agency objectives.
  • updated, configured and enrolled chromebooks for various school districts
  • Assembled additional components that schools would utilize for their students such as charging stations, creating asset tags,
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Troubleshooting chromebook devices identified as defective before being deployed.
01/2022 to 02/2023
Computer Technician Cpi Solutions Elgin, IL,
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Troubleshot devices to identify and solve issues with hardware or software performance.
  • Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
  • Monitored, tracked and documented service support activity to assist future problem resolution.
  • Utilized password reset utility to unlock units with BIOS password locks.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Performed functionality testing for clients Verizon, Microsoft and Amazon on various systems and applications to confirm suspected faults and malfunctions.
  • Trained users to operate and manage hardware and software.
  • Identified hardware issues caused by component failures using approved diagnostic tools.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
11/2021 to 12/2022
AV Technician Engility Corporation City, STATE,
  • Followed specifications to pull and terminate cables.
  • Supervised crew of audio-video installation team members and third-party subcontractors.
  • Reviewed and analyzed blueprints and diagrams to identify project specifications.
  • Reviewed drawings, blueprints, schematics and service manuals to identify technical requirements.
  • Executed and supervised rack fabrication.
  • Set up commercial systems, projectors, wired and wireless speaker points, teleconferencing equipment, flat panel displays and interactive education-based systems.
  • Installed and programmed audio-video and smart home technologies and equipped customers to operate.
  • Worked directly with technology architects and engineers to drive adoptions of new audio-visual technologies and analyzed and researched right-sized solutions for specific business needs.
06/2020 to 09/2022
Management /Associate Supervisor Delaware North City, STATE,
  • Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
  • Oversaw food concession stand by cooking food, cleaning equipment and balancing daily receipts.
  • Maintained optimal protections for guests by enforcing strong cleaning and sanitation policies.
  • Managed finances by maintaining concessions records for sales, expenses and labor hours.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.\
  • Served 1,200 customers plus on event occasions.
  • supervised teams of 20 individuals plus.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
05/2020 to 12/2021
Office Manager /Window Installer Window Treatment Installation LLC City, STATE,
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Prepared meeting agendas and recorded and transcribed minutes.
  • Interpreted and communicated work procedures and company policies to staff.
  • Install or replace windows in residential and commercial buildings installing new window shades, including measuring, cutting, and cleaning
08/2017 to 03/2020
Helpdesk Support Caldwell University City, State,
  • Assisted customers with instructional support and product troubleshooting.
  • Opened service tickets for clients, documenting user information and description of problem.
  • Supported customers with password resets and account customization.
  • Resolved Level 1 technical issues with software, hardware and peripherals.
  • Determined product deficiencies by reviewing various aspects such as safety, effectiveness and appearance.
  • Upgraded laptops/desktops, improving speed and performance.
  • Installed, configured and set up PCs in stores for optimal operation and reporting.
  • Updated and reconfigured existing and new computers with current software and operating systems.
  • Collected, analyzed and reported on data for use in operational planning.
Education and Training
Expected in 05/2021 to to
Bachelor of Science: Computer Information Systems
Caldwell University - Caldwell, NJ
  • Major in computer information systems
  • minor in marketing
  • Dean's List Honoree
  • Member of Caldwell Men's basketball team
  • Captain of the Men's Basketball team
  • Member of student athlete advisory committee
  • Member of black student union
  • Student Government Association

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Resume Overview

School Attended

  • Caldwell University

Job Titles Held:

  • Chromebook Specialist
  • Computer Technician
  • AV Technician
  • Management /Associate Supervisor
  • Office Manager /Window Installer
  • Helpdesk Support


  • Bachelor of Science

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