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Meticulous accounting professional with extensive experience analyzing information and identifying areas of improvement. Dedicated to improving profitability, reducing accounting errors and streamlining accounting processes. Expert in processing payments promptly to minimize outstanding debt and avoid excess charges. Familiar with preparing and distributing customer statements, maintaining thorough and compliant records and resolving customer issues. Positive and upbeat when answering questions and offering information. First-rate oral and written, multitasking and decision-making abilities. Dedicated administrative professional skilled in handling multiple projects with high-pressure deadlines. Proficient with accounting systems and related computer software programs. Reliable employee seeking Utility Billing Clerk position. Offering excellent communication and good judgment. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
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- Monitored cases for support order compliance and made adjustments.
- Performed case management tasks to enforce court-ordered child support obligations.
- Located parents for gaining child support and prepared records of payments.
- Provided genetic testing to determine paternity needs.
- Used Microsoft and Excel to manage and update electronic case files.
- Calculated child support obligations and debts to initiate collection actions.
- Calculated child support obligations and debts.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Responded to inquiries from callers seeking information.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to customer concerns and questions on daily basis.
- Inserted mail with manual methods and automated equipment for optimal efficiency.
- Received and sorted mail, prepared packages for delivery and scanned documents.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Posted data and kept other records concerning costs of goods or services or shipment of goods.
- Monitored outstanding invoices and performed collections duties.
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walk-through for compliance with documented processes.
- Produced and reviewed audit reports for submission to inspector general and advised on audit recommendations and internal controls.
- Coordinated with external auditors and documented process reviews.
- Performed strategic planning, execution, and finalization of audits using data analytics and critical thinking skills.
- Identified and reported audit issues.
- Produced audit reports.
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
- Examined looms to determine causes of loom stoppage such as warp filling, harness breaks or mechanical defects.
- Inspected woven cloth to detect weaving defects.
- Threaded yarn, thread and fabric through guides, needles and rollers of machines.
- Inspected products to verify manufacturing specifications and determine if machines need adjustment.
- Removed defects in cloth by cutting and pulling out filling.
- Observed woven cloth to detect weaving defects.
- Performed quality inspections on orders and final products to verify conformance with work orders and internal quality standards.
Strayer University - Washington, DC
- Dean's List-Winter, Spring Summer and Fall 2020-2022
South Carolina Notary
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School Attended
- Strayer University
Job Titles Held:
- Child Support Specialist
- Internal Auditor
- Loom Weaver
Degrees
- Bachelor of Science
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