Capable pharmacy team member that is knowledgeable on inventory and ordering techniques and proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of retail pharmacy operations. Safety-oriented with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven, with 4 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in maintaining drug inventories and updating pharmacy records. Also have a lot of great experience as a resident counselor that gave me skills that are useful in many jobs and situations. Looking to move forward in any setting that could use my help based on any of my past work experiences. I am a quick study and eager to learn. I would love a place where there is an opportunity for growth but always willing to consider any options that come my way.
- Patient confidentiality
- Pharmacy and customer records management
- Drug utilization review
- Medicare and Medicaid process
- Drug inventory management
- HIPAA
- Purchasing
- Insurance Knowledge
- Drug safety
- Receiving incoming supplies
- Interpersonal Communication
- Cultural awareness
- Multitasking abilities
- First Aid/CPR
- Computer skills
- Good listening skills
- Relationship-Building
- Excellent work ethic
- Hospitality service expertise
- College athletics
- Competitive
- Leadership development
- Personable and friendly
- Safety awareness
- Team Leadership
- Motivational leadership style
- Staff Management
- Financial Management
- Staff Supervision
- Cost Control
- Sales growth
Milwaukee, WI, 01/2017 - Current
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Restocked automated medication dispensing equipment.
- Calculated dosage, filled prescriptions and prepared prescription labels both efficiently and accurately.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Processed incoming drug orders.
Weymouth, MA, 07/2015 - 09/2019
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Worked with both kids and adults to help better their current situations.
Sarasota, FL, 05/2009 - 02/2017
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Managed bar inventory, restocked supplies.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
City, STATE, 05/2008 - 07/2014
- Started as a lifeguard and worked my way to head guard, assistant manager and then manager
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather and low water temperature.
- Created bi-weekly schedules for all employees, kept track of every employees hours to turn into the the city at the end of each pay period and was in charge of all the money received at the end of each work day which I then took to the bank at the beginning of each day.
- Carefully observed people to monitor pool activities and member safety.
- Directed and oversaw all maintenance records and incident reports.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Tested and maintained water quality through [Action] and [Action].
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
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Resume Overview
School Attended
- Columbus Catholic High School
- Coe College
Job Titles Held:
- Certified Pharmacy Technician
- Residential Counselor
- Waitress/Bartender/Shift Manager
- Lifeguard Manager
Degrees
- High School Diploma
- Bachelor of Arts
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