center consultant resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Experienced Consultant who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

  • Organised
  • Detail-oriented
  • Excellent multi-tasker
  • Proficient in MS Office
  • Proficient in MS Office
  • Personnel training and development
  • Strong communication skills
Center Consultant, 10/2007 to Current
FedEx OfficeCity, STATE,
  • Received numerous accolades from senior management for consistently providing excellent service and tactfully resolving sensitive issues.
  • Responsible for providing production, as well as receiving inbound sales and customer inquiries.
  • Coached and mentored new employees in customer-service processes and company policies.
  • Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers.
  • Provided leadership and guidance to team members on an assigned shift.
  • Consistently overseeing and ensuring proper training for current employees of which many have progressed into management roles.

Lead Litigation Support, 08/2010 to Current
Vendor Direct SolutionsCity, STATE,
  • Enhanced employee performance and attendance through daily mentoring, one-on-one discussions.
  • Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management.
  • Collaborate with team-members to create plans to enhance customer satisfaction.
  • Provide employees with tools to maintain and increase service.
  • Worked with production staff, the Site Manager, Firm Litigation Support staff and ensure proper specifications for technical deliverables
  • Trained staff and co-workers on technology and projects
  • Communicated with the Site Manager, Firm Litigation Support and the client with regard to project progress, issues and processes

Associate of Arts: Business Administration, Expected in 2015
Paradise Valley Community College - Phoenix, AZ

Currently Enrolled

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Resume Overview

School Attended

  • Paradise Valley Community College

Job Titles Held:

  • Center Consultant
  • Lead Litigation Support


  • Associate of Arts

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