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Cell Phone Repair Technician Resume Example

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CELL PHONE REPAIR TECHNICIAN
Summary

Systematic cellular repair professional experienced repairing, executing data erasures and replacing components. Focused on outperforming production targets on consistent basis and completing work in cost-effective and accurate manner.

Dependable and meticulous Cell Phone Technician offering over [Number] years of related experience. Creative critical thinker with punctual nature, hardworking attitude and good multitasking abilities. Highly experienced in all facets of repair and refurbishment of various brands of cell phones.

Cell Phone Technician effective evaluating device problems and performing repairs quickly to keep service queues down. Trained in servicing phones made by [Type] and [Type] manufacturers. Quick learner with superior work ethic.

Cell Phone Technician dedicated to completing exceptional work on all brands of cellular devices. Enthusiastic, analytical and industrious with solid background of success in promoting customer satisfaction and meeting productivity goals. Excellent troubleshooting and organizational abilities.

Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Component installation
  • LCD screen replacement
  • Debugging abilities
  • Glass removal
  • Diagnosing issues
  • Configuring devices
  • Safety awareness
  • Instructing customers
  • Installing equipment
  • Writing reports
  • Maintaining components
  • Using instruments
  • Organization
  • Organizational skills
  • Troubleshooting
Experience
Cell Phone Repair Technician
Fort Myers, FLIfixandrepair/Jan 2018 to Jan 2019
  • Performed complete phone erasures and factory resets, debugged problems and refurbished devices.
  • Removed damaged components, assessed faults and repaired or replaced with new parts.
  • Used soldering skills to break connections and reconnect components.
  • Worked mostly with [Type] phones but also completed repairs on [Type] and [Type] devices.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Answered normal and after-hours service calls.
  • Installed, set up and repaired devices and system components.
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Continuously applied quality-improvement methodologies to improve work processes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
CNA
Naples, FLCaring Hands/Oct 2016 to Mar 2017
  • Documented activities and recorded information in EMR system.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Barista/Front Counter Cashier
Bonita Springs, FLDunkin' Donuts/Oct 2014 to Sep 2016
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Processed sales, returns and exchanges using POS register system.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Identified customer needs and promoted matching targets to enhance store revenue.
  • Packed and bagged products according to customer preferences.
  • Kept register terminal area and store clean and orderly.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Input accurate data to keep inventory accounts current and prevent system discrepancies.
  • Performed cash count-out at end of each shift and addressed all queries from customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Organized all register supplies in front end and storage areas.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Prompted customers to buy loyalty and protection plans, driving company revenue and meeting performance targets.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Operated cash register, collected payments and provided accurate change.
  • Filled beverages and delivered food to customers by [Action].
  • Prepared food, including [Type], [Type] and [Type] items.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged updated promotional displays every [Timeframe].
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Stayed up to date on current item discounts to support promotions.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Counted product stock to maintain inventory records.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
Education and Training
GEDBeacon High SchoolNaples, FL
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Resume Overview

Companies Worked For:

  • Ifixandrepair
  • Caring Hands
  • Dunkin' Donuts

School Attended

  • Beacon High School

Job Titles Held:

  • Cell Phone Repair Technician
  • CNA
  • Barista/Front Counter Cashier

Degrees

  • GED

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