, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable Service Coordinator with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
I am hardworking and reliable with strong background in operating cash registers and keeping areas clean and neat. Highly organized, proactive and punctual. Works well within team settings.
Reliable team member with 6 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Skills
POS systems
Issue resolution
Cash management
Cash counting machine operations
Credit and cash transactions
ID verification
Customer assistance
Cash drawer balancing
Payment processing
Scanner operations
Staff mentoring
Cash register operation
Training and mentoring
Returns and exchanges
Customer seating
Experience
02/2019 to CurrentCashier, Service Desk & Service Coordinator Meijer | City, STATE,
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Directed calls to product line specialists, application and system specialists and vendor resources and alerted management to recurring problems.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Verified customer identification for alcohol or tobacco purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Trained and mentored new service desk personnel and managed IT portion of employee onboarding process.
Resolved customer complaints and escalated worsening concerns for remediation.
Learned roles of other departments to provide coverage and keep store operational.
Developed, wrote and maintained detailed troubleshooting guide and knowledge base for use by other service desk staff and field service staff.
Worked closely with front-end staff to assist customers.
Answered customer quests, provided store information and escorted to desired store areas.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Processed between 60-300 transactions per day with exceptional accuracy.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
I close out the money draws at the end-of-day and securing funds in a locked safe room.
Processed all sales transactions promptly to prevent long customer wait times.
Inspected items for damage and obtained replacements for customers.
Trained new team members in cash register operation, stock procedures and customer service.
10/2017 to 02/2019Hostess, Busser & Food RunnerChili's Restaurant | City, STATE,
Cleared tables to maintain high turnover rate and minimize wait times.
Stayed attentive to server availability and table turnover to seat guests quickly.
Greeted customers to seat patrons at tables according to availability and customer preferences.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Monitored dining area to assess server capacity and estimate wait times.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
Greeted guests and gathered information to seat groups or place on waitlist.
Communicated with servers about new tables, changes in food availability and customer comments.
Developed long-term relationships with customers to increase opportunities for repeat business.
Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Maintained table settings by removing courses, replacing utensils and refilling beverages.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Tracked seated guests and available seating using a seating chart on an ipad.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Helped to plan and execute parties between 6-16 guests, including coordinating menus and preparing tables.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Accommodated guests with children and special needs to promote comfortable dining experience.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
10/2015 to 05/2018Cashier & Service DeskKohl's Department Stores, Inc | City, STATE,
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Learned roles of other departments to provide coverage and keep store operational.
Received payments for products and issued receipts.
Worked closely with front-end staff to assist customers.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Scanned customer purchases and supported transactions to streamline sales process.
Assisted with closing cashier to completing end-of-day counts and securing funds to prevent loss or theft.
Processed all sales transactions promptly to prevent long customer wait times.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Resolved customer complaints and escalated worsening concerns for remediation.
Processed between 20-30 transactions per day with exceptional accuracy.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Trained new team members in cash register operation, stock procedures and customer service.
Education and Training
Expected in May/2021Bachelor of Science | Criminal JusticeCarroll University, Waukesha, WIGPA:
I am one class away from receiving my Degree. I am enrolled in the class for this Fall at Carroll
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