LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Diligent customer service with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with diversity and able to adapt easily to new processes and procedures. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 3 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Skills
  • Customer seating
  • Payment processing
  • Product recommendations
  • Merchandise restocking
  • Cash drawer balancing
  • Security monitoring
  • Issue resolution
  • Cash register operation
  • Customer service
  • Customer greeting
  • Credit and cash transactions
  • Multi-line telephone skills
  • Office equipment operations
  • Organization and efficiency
  • Business operations understanding
  • Recordkeeping and bookkeeping
  • Flexible
  • Document control
  • Multitasking ability
  • Service-oriented mindset
  • Professional and polished presentation
  • Data entry
  • Strong problem solver
  • Professional and mature
  • AR/AP
  • Inventory replenishment
  • Meeting planning
  • Organization
  • Administrative support
Experience
Cashier Assistant, 09/2019 - 09/2020
Whole Foods Santa Rosa, CA,
  • Increased customer satisfaction with assistance for any request or question.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Backed up cashiers in serving high volume of customers by expertly bagging products.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Chain Of Command for remediation.
  • Filled beverages and delivered food to customers by dine in or curbside .
Caregiver, 07/2019 - 01/2020
Community Living Centers, Inc. Ann Arbor, MI,
  • Assisted with meal planning to meet nutritional plans.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted over 2 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Reported concerns to supervisory caregiving to maintain optimal care for all client needs.
  • Transported patients to and from medical, dental and personal care appointments.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
Team Member, 01/2019 - 06/2019
Yrc Worldwide Anderson, CA,
  • Rotated through series of 8 different stations each based on team needs.
  • Completed any task for product assembly lines efficiently and safely.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Built and maintained effective working relationships with peers and upper management.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
Receptionist, 08/2018 - 01/2019
Newton Medical Center Wichita, KS,
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Prepared travel plans, including itinerary, transportation and overnight accommodations for Management and client guests.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Prepared packages for UPS and Fedex deliveries and coordinated timely shipments.
  • Attended company safety meetings and implemented new measures, which resulted in decrease in warehouse accidents.
  • Used RF scanner to pick items from bins and complete orders.
  • Keyed in data for packages into computer system using handheld scanners, averaging 60 packages per shift.
Education and Training
High School Diploma: , Expected in 06/2017
-
J. M. Hanks High School - El Paso, TX,
GPA:
Bachelor of Science: Criminal Justice, Expected in
-
University Of Phoenix - Tempe, AZ
GPA:
Associate of Science: Associates in MA , Expected in
-
Vista College - El Paso, TX
GPA:

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Resume Overview

School Attended

  • J. M. Hanks High School
  • University Of Phoenix
  • Vista College

Job Titles Held:

  • Cashier Assistant
  • Caregiver
  • Team Member
  • Receptionist

Degrees

  • High School Diploma
  • Bachelor of Science
  • Associate of Science

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