Cancer Information Specialist resume example with 12+ years of experience
Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement. Experienced Case Manager/ Social Worker with over 10 years of experience in social work. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Multi-talented Cancer Information Specialist consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic health care educator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of staying up to date with cancer prevention/ screening and providing tailored and accurate cancer information and training in MS Office, MS Word, Ms Excel, Salesforce . Motivated to learn, grow and excel in the healthcare industry.
- Customer and client relations
- Office administration
- Staff Management
- Transcription and dictation
- Multi-line Telephone Systems
- Documentation and reporting
- Security awareness
- Microsoft Office Suite proficiency
- Service-oriented self-starter
- Empathetic and genuine
- Outstanding communication skills
- Customer Relations
- Health education classes
- Research abilities
- Interventions understanding
- Prevention strategies
- Program support
Phoenix, AZ, 02/2011 - 09/2020
- Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
- Stayed abreast of advances in treatments, emerging pharmaceutical applications and new diagnostic tools for application in all Oncology medicine.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Achieved client confidence and protected operations by keeping information confidential.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Kept records in Salesforce to maintain personal and health data by entering and updating information.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Operated multi-line telephone system to independently handle over 75 calls each day.
- Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
- Resolved customer problems and complaints by obtaining important feedback for customer relations.
City, STATE, 08/2009 - 09/2010
- Supported student learning objectives through personalized and small group assistance.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
- Assisted and mentored students in groups of up to 4 by reviewing lesson teachings and social behavior skills.
- Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Monitored 15-20 students on field trips by overseeing various tasks, including roll call, planned activities and first aid to keep youths safe in public settings.
City, STATE, 12/2007 - 08/2009
- Helped patients receive appropriate, high-quality care with reasonable results.
- Managed case load of 15-20 children in welfare system, providing comprehensive, community-based care.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Managed support services and fostered communication among social workers, psychiatrists, behavioral therapists, hospital staff and patients.
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
- Liaised with teachers to develop Individualized Education Programs to provide quality education for students with disabilities.
- Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately.
- Conducted training for educational staff to properly identify learning disabilities and remediation strategies.
- Developed and implemented transition services plan to facilitate movement from school to activities.
- Assisted personnel with assessments to identify student academic ability level and guide instruction.
- Monitored student progress and reviewed and revised IEP to meet emerging student needs.
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Resume Overview
School Attended
- University of Mary Hardin-Baylor
Job Titles Held:
- Cancer Information Specialist
- Educational Assistant
- Emergency Shelter Case Manager
Degrees
- Bachelor of Science
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