Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
doTERRAPleasant Grove, UTCall Center Senior Agent01/2015 to 10/2017
Provided accurate and appropriate information in response to customer problems and needs.
provide information about products and services, take orders, respond to customer complaints, and process returns
Made reasonable exceptions to accommodate unusual customer requests during escalated calls.
Walmart SupercenterPleasant Grove, UTDay Stocker/ Night Crew02/2014 to 01/2015
Sort products in the backroom.
Stock products on shelves.
Ensure aisles are neat and area is clean.
Engage vendors and drivers with a positive attitude.
Greet customers and answer their questions.
UVU CateringOrem, UTWaitressing01/2013 to 08/2014
Serve every table, Keep glasses filled, remove each round of plates and answer any questions from guests. Take orders for each table, if there are multiple meal choices.
Topham's Tiny Tots Care CenterOrem, UTHabilitation Technician (Direct Care)06/2012 to 11/2012Take care of the needs of the residents. Clean and feed them.
Del TacoAmerican Fork, UTCooker And Cleaner04/2011 to 06/2012Served fresh, hot food with a smile in a timely manner. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. Accurately measured ingredients required for specific food items.