My name is Brittany Rose Brickell I am a helpful, enthusiastic, energetic and articulate 23-year-old seeking an internship for the fall semester of 2017. I have my own transportation and I am very helpful and enthusiastic about whatever I do. I was a news anchor in high school and I am currently a senior continuing my education at UCF, majoring in RTV broadcasting and a minoring in sociology. I am very good at taking direction from someone as well as leading. I am a hard worker who never gives up at any given tasks. Creative, skilled in all social media platforms ranging from Youtube, Snapchat Instagram, Twitter and Facebook. I can successfully create must-follow social media feeds to develop an engaged community of followers for clients. Collaborate with managers on enhancing their marketing. I am able to produce and edit footage to create a story. I have also done different radio announcing assignments and video assignments at UCF.
Airheads Trampoline ArenaOrlando, FloridaCall Center Representative11/2016 to Current
Call center representative for three locations
Booking birthday parties, group events, field trips, summer camp trips, corporate events and after hour events.
Taking deposits over the phone and in the location.
Ability to easily multitask, and jump from one position to the next.
Work the check-in admissions counter, giving newcomers instructions for filling out waivers.
Assist the party host with birthday parties as well as in the kitchen to take orders and help if it gets very busy.
My main importance to this job is to make sure that what is communicated over the phone is helpful and understandable for all who call and if any paperwork or invoice is requested I follow through with the task in a timely manner.
Make sure its an enjoyable experience from the phone call to the check-in process.
Give as much information as they need and offer any suggestions along the way.
Flawless Wax and SpaOrlando, FloridaSpa Coordinator, Receptionist and Assistant04/2015 to 06/2016
Cleaning and maintaining lobby and check-in area.
Cleaning and maintaining teeth whitening station.
Book reservations for appointments, rescheduled appointments, check clients in by explaining the waiver and forms to be filled out before the wax or teeth whitening treatment.
Cash clients out after receiving their service
Assist with any side work such as going to the store to get extra supplies during the course of the work week.
Sent out daily marketing emails, Facebook posts, and Instagram posts.
Helped spa owner with many ideas in making her spa a better experience for her guests.
Hickory Farms American KioskOrlando, FloridaCustomer Service Team Member (Seasonal-Holidays)10/2014 to 12/2014
Offered samples to customers
Marketed promotions of the week to customers
Assisted customers with gift box selection and checkout process.
Closing of a Kiosk in a mall
Closing duties include: restocking inventory, counting money drawer, and store in safe until nighty bank deposits
Daily night deposits at bank
StaplesOviedo, FloridaCustomer Service Associate01/2014 to 07/2014
Cashier/ Sales Associate
Persuaded buyers to purchase our protection warranty for their products they are buying.
Assisted in the printing department
Hickory Farms American KioskOrlando, FloridaCustomer Service Team Member (Seasonal-Holidays)10/2012 to 01/2013
Cashed out customers when they were ready to make a purchase.
Assist the customer on which package would be better to buy
Let them know the deals for the day and incentives to have them buy more items.
Open and close the kiosk
Bank deposits at the end of the night.
Spirit HalloweenOrlando, FloridaSales Associate- Cashier and Dressing Room Attendant (Seasonal-Halloween)09/2012 to 11/2012
Worked in the dressing rooms
Assisted customers with their costumes and items to be purchased
Kept the dressing rooms organized
Kept all costumes back in their original packaging
On the retail floor: assist customers
Cashier when it got very busy
Always greeted the Customers with a smile.
The Topping Rose HouseBridgehampton, New YorkHostess06/2012 to 07/2012
JUNE 2012 & JUNE 2014
I was given the opportunity to work as a hostess at a five star restaurant and hotel and that is famously known and visited by the hottest celebrities and stars of New York City.
Answered phone calls
Made appointments for dinner reservations
Sat guests to their assigned tables
Helped with private events (Birthdays and weddings)
Greeted the guests with a warm welcome at all times
Neo Natal Intensive Care Unit West Boca HospitalBoca Raton, FloridaNICU Volunteer community service05/2011 to 05/2011
Assisted a NICU Nurse- caring and tending to critically ill newborn babies.
Helped with feeding
Changing diapers and clothes
Observe and learn about babies abnormalities and disabilities.
Offerdahls Cafe and GrillLighthouse Point, FloridaCashier12/2010 to 06/2012
Assisted team members with food orders
Made sure the customers were fully satisfied
Cleaning duties of a restaurant
Helping others in any way they needed help
Took phone orders
Took Catering orders
Assisted in making the catering orders
Assisted cooking in kitchen from time to time, when help was needed
Delivered catering orders
Holy Cross HospitalFort Lauderdale, FloridaRN Assistant for community service hours10/2009 to 07/2010
Helped feed patients
Refilled ice buckets
Assisted nurses during first aid and bandage changes
Responded to patient call button
Took vital signs
Dressed post surgical wounds
Provided companionship for patients to communicate with
Brickell Chiropractic CenterFort Lauderdale, FloridaOffice Clerical,07/2009 to 07/2012
Assisted new and current patient processing
Checking in Patients and assisting them to the rooms
Cashing patients out
Faxing information to Insurance Companies
Filing medical charts
Assisted with opening mail for Dr. and writing deposit slips.
Followed up with confirmation calls and appointment reminders
Lighthouse Of Broward The Lighthouse Kid's CampFort Lauderdale, FloridaCamp Counselor06/2009 to 07/2009
Assisted visually impaired children during field trips and other camp activities.
Assisted children with different surroundings like public transportation
Assisted children with computer skills
Corporate Audio Industrial for Target
Industrial Training narration
fro Copa Di Vino wine
Sports announcing Play-by Play College Basketball game.
Live Shot announcing
60-Second Silent Film
Drunk Driving PSA
Promotional Video for Fitbit
PSA about Recycling
Education and Training
2008Rickards Middle School
High School Diploma2012Northeast High School , Oakland Park , FL
ArtsJune 2012Seminole state College, Orlando, FLArts
Bachelor of Arts2017University of Central Florida.
Ability to work well under pressure.
Taking time to understand the clients wants and needs
Customer service skills
Team player (builder and leader)
Social media marketing experience
Activities and Honors
Graduated High School With Honors
Graduated Seminole State College with Cum Laude Honors