Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Positive and engaging radio professional bringing demonstrated success in station support and announcements. Solid history of success in leveraging leadership, planning and interpersonal strengths to maximize effectiveness with listeners and staff. Efficiently coordinate events, teams and plans to achieve challenging business targets. Market-savvy and forward-thinking with good understanding of station operations and listener preferences.
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