Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Detail-oriented and organized Transportation Logistics Coordinator offers comprehensive background in transportation management. Expert in transportation operations, waste prevention and safety compliance.
Maintained accurate stock records and schedules.Selected products for specific routes according to pick sheets.Processed customs duties and fees quickly to release international shipments.Negotiated bulk shipping discounts with contracted carriers.Evaluated operational records and made scheduling adjustments to maximize efficiency.Oversaw special orders and after-hours,urgent shipping jobs.Unloaded, picked, staged and loaded products for shipping.Resolved service issues in a timely manner, including coordinating and processing returns.Received incoming shipments and reviewed contents against purchase order for accuracy.Rotated stock by code and receiving date.Transported goods from racks, shelves and vehicles.Worked at a rapid pace to meet tight deadlines.Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
Coordinated with freight forwarders to expedite international shipments.Synthesized project findings into actionable recommendations with demonstrable effects on business performance.Established transportation cost standards and economical shipping practices.Evaluated operational records and made scheduling adjustments to maximize efficiency.Stacked and transported all overstock to storage areas.Communicated with floor managers to determine merchandise placement.Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.Unloaded cargo from truck with hand trucks and pallet jacks.Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate.Inspected product load for accuracy and safely transported it around the warehouse.Contacted customers prior to delivery to confirm and coordinate delivery times.Loaded and unloaded [Number] delivery vans per shift.
Trucking GPA: 2.1
HVAC courseworkIndustrial Maintenance and Industrial Facilities Technology coursework
Coursework in Residential Carpentry, Blueprint Reading and Construction SafetyCoursework in Basic Construction Safety and Hand and Power ToolsCoursework in Floor Systems, Wall and Ceiling FramingCoursework in Concrete Materials and FormsBuilding Construction Trades Technology Certificate
Apple, assembly, billing, cable, Cabling, Cat 5, Cisco, client, Data Entry, Database, Desktop Publishing, EIA, EMail, Fiber Optics, Flash, HVAC, InDesign, Internet Explorer, Lan, layout, notes, Macintosh Computers, Mainframe, market, materials, Access, office, Outlook, PowerPoint, Word, Multi-meters, Networking, Oracle, oscilloscopes, PC's, personnel, cameras, quality assurance, reception, retail, Safety, sales, schematics, shipping, soldering, Structured, Technician, telecom, telephone, phone, television, Typing Speed, voice and data, welding, Word Processing, WordPerfect
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