Business Integration Arch Sr Analyst resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
  • Total Experience: 5+ years as Lead Business Analyst in Financial Services (Insurance) domain.
  • Motivated Business Analyst with the technical expertise and business acumen necessary to translate business requirements and objectives into scalable, highly resilient and successful system solutions.
  • Skilled in business analysis, requirement elicitation, process flow, use cases, data definition, documentation of requirements, data modelling and project management. Highly organized, effective leader and communicator.
  • Expertise in various SDLC like waterfall, iterative and SAFe/lean agile. 
  • Certifications - 
  • INS 21 - Property and Liability Insurance Principles
  • IBM Certified Database Associate – 730: DB2 9 Fundamentals
  • Insurance Domain 
  • Gap analysis
  • Requirement Elicitation
  • Workflow analysis
  • Rally
  • Microsoft Office and visio
  • Teamsite (Digital Content Management) 
  • Mainframe – COBOL, JCL, IBM-DB2, QMF,
  • HP Quality Center   
  • SQL and databases
Work History
07/2015 to Current
Business & Integration Arch Sr Analyst Accenture Havre De Grace, MD,
  • Working as Lead BA with Travelers Insurance under Agents portfolio with Agile process model.
  • Acted as the primary liaison between the Business Units, Information Technology (IT) and QA teams.
  • Demonstrated skills in interviewing business units, stakeholders and technical leaders to gather and clarify business requirements.
  • Analyzed corporate business processes to develop customized solutions to reduce costs, increase revenue and maximize profit.
  • Led planning meetings, JAD sessions (Joint Application Design), analysis development, test inspections, and other project meetings throughout product life cycle.
  • Conducted interviews and developed business cases to implement process changes, create training material, and instructed clients on new processes and procedures.
  • Documented business processes and analyzed procedures to see that they would meet changing business needs.
  • Assessed the impact of current business processes on users and stakeholders.
  • Identified process inefficiencies through gap analysis.
  • Recommended operational improvements based on tracking and analysis.
  • Conducted 2 knowledge sharing sessions per project to capture “Lessons Learned” and streamline the product improvement process.
  • Developed a set of metrics derived from raw company data to track improvements in organizational efficiency.
  • Mapped current processes and offered recommendations for improvement.
  • Supervised team of Business and System Analysts.

07/2011 to 11/2015
Business System Analyst Advantage Solutions Glendale, AZ,
  • Working as Lead BSA with Hartford Insurance with waterfall and iterative process model.
  • Worked closely with business customers to analyze & understand requirements; gathered User, Functional and Non-Functional requirements.
  •  Created Business Requirement documents (BRD), Functional Specification design documents (FSD) and Functional Requirement Documents (FRD), Test Plans.
  • Led hand-off sessions with development team to review Functional specification.
  • Developed Process Flow Diagram/Activity Diagrams, Test Cases, Use Cases.
  • Created automated application process that helped business, actuaries, developers and testers to derive data from the database and received "best idea Award".
  • Received 9 awards within 4 year of time-span with the project for maximizing team performance, demonstrate professionalism and confidence.
Expected in 2011
B.E.: Information Technology
Shri Govindram Seksaria Institute of Technology and Science - Indore,
  • Percentage 81.97%  
  • Project 1 Speech Recognition System and Billing Software Languages Java/J2EE, MS Access  
  • Project 2 Online Shop Management System Languages Java/J2EE, MS Access
Expected in 2007
Higher Secondary (Class 12th):
St. Joseph’s Convent School - Sagar, Madhya Pradesh, India
Percentage: 89.6%

Additional Information

Nationality: Indian

Passport: G0032485

Visa: H1B extendable till 2021

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Resume Overview

School Attended

  • Shri Govindram Seksaria Institute of Technology and Science
  • St. Joseph’s Convent School

Job Titles Held:

  • Business & Integration Arch Sr Analyst
  • Business System Analyst


  • B.E.
  • Higher Secondary (Class 12th)

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