Best Buy Mobile Sales Consultant Resume Example
Dedicated sales consultant with more than 10 years in retail and customer service experience. Possesses a firm commitment to customer service that has been described as “second-to-none” by employers. High achieving sales associate offering an extensive background in customer service, sales, client relations, and merchandising. Well versed in merchandising, display design, extensive electronic product knowledge, and merchandising. Seeking a company that I can establish a career, one that I can use my expertise with my unparalleled ambition to turn this into a life long journey.
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Sales
- Surpassed all sales goals by 15%, for District D52.
- Increased sales by 10% over a one year period.
- Employee of the Month. Three times.
Choir
- Gold Appreciation award or choir. (academical and arts based)
- All State Choir sophomore through Senior year.
Enbridge - Cushing , OK
- Explained information about the quality, value and style of products to Influence customer buying decisions.
- Replenished floor stock and processed shipments to ensure product availability for customers.
- Administered all point of sale opening and closing procedures.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Xerox - City , STATE
- Maintained composure and patience in face of difficult customer situations.
- Trained new employees and explained protocols clearly and efficiently.
- Built and maintained successful relationships with service providers, dealers and consumers.
- Assisted customers with technical issues via email, live chat and telephone.
Best Buy - City , STATE
- Demonstrated that customers come first by serving them with a sense of urgency.
- Worked as a team member to provide the highest level of service to customers.
- Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
- Orchestrated and implemented Gaming Midnight Launches. (Most notable: PS4 and Xbox One).
Lowe's Home Improvement - City , STATE
- Arranged items in favorable positions and areas of the store for optimal sales.
- Upheld stock levels and proper pricing for multiple product lines.
- Cleared damaged items and loaded freight.
- Assembled product for customer orders and displays.
- President of the History Club
- Journalist and Online Editor of The Hill newspaper
- Member of the Academic Team
- Co-Founder of the Umbrella Group
- Sophomore, Junior, and Senior Vice President representative of the Choir.
- Member of Future Educators of America.
- Member of Spanish Club.
- Who's Who Among American High School Students.
- S.T.A.N.D. member.
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Resume Overview
School Attended
- Henderson Community College
- Henderson County High School
Job Titles Held:
- Best Buy Mobile Sales Consultant
- Senior Technical Advisor
- Home Theater/Gaming Sales Lead
- Assembler/Unload Associate
Degrees
- History/Computer Networking
High School Diploma , Commonwealth Diploma 2004
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