(555) 432-1000 - - resumesample@example.com - -
Innovative Customer Service Representative & Secretary focused on maintaining high levels of accuracy. Solid team player with an upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Enthusiastic and detail-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
|
|
- Performed routine administrative and sales support duties including promoting and processing orders, preparing correspondence and fulfilling customer needs to ensure customer satisfaction.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Communicated with customers and scheduled truckload shipments within and outside of the country.
- Prepared customs documents for overseas shipments by air and ocean.
- Oversee inventory and materials across facilities
- SAP Logistics
- Processed inventory in all electronic systems
- Created labels for shipments and safety data sheet for outgoing materials.
- Quality audit all products
- Attended all customer meeting with General Manager.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Report damaged or missing inventory and oversee all produce disposals.
- Update logs and documentation for inventory and order processing
- Move materials from facilities to workstations, pick-up locations, or other locations.
- Coordinated, scheduled and executed in-depth data entry projects.
- Work as an active team member to complete team goals
- Office lead: Supervised office staff to insure all work is complete in a timely manner and all rules are being followed.
- Prioritized and investigated queries regarding data discrepancies to support documentation workflow.
- Provided training for new hire employees in procedures and policies in order to maximize team performance.
- Upheld privacy and security requirements established by Nickey Warehouse regulatory agencies.
- Answered inbound calls per day and directed to designated individuals or departments.
- Handled monetary transactions and issued Invoices.
- Website Designer and Operator (www.shawpersonalsecurity.org).
- Created Digital Contracts for Services.
- Drafted and corrected professional business letters, internal memoranda and less formal email communication.
- Established clear and consistent administrative procedures to minimize errors and avoidable delays.
- Maintained organized filing system of paper and electronic documents.
- Composed, proofread and distributed clean and professional business correspondence and internal team communications.
- Processed accurate payroll for staff and submitted direct deposits with WIX Payment Software.
- Conducted research using various media sources to obtain relevant data for staff requirements.
- Aided board of directors during executive decision-making processes by generating reports to support direction for corrective actions and improvements.
- Greeted each customer with friendly eye contact.
- Dressed Properly: Button down dress shirt with black dress pants and black belt.
- Took food orders.
- Served seated meals and drinks.
- Spoke with patrons to ensure satisfaction with food and service.
- Stocked service stations with items such as ice, napkins, and straws.
- Stocked, organized, and cleaned stock room and cooking utensils.
- Swept and mopped floors.
- Handling credit and debit card transactions for orders.
- Washed dishes, glassware, flatware, pots, and/or pans using dishwasher or by hand.
- Displayed enthusiasm and knowledge about the companies menu and products.
- Set up for events: Hall of Fame dinners, banquets, wedding, ceremonies, conferences, orientations etc.
- Expect Communications skills.
- Responsible for personal information provided (credit card information).
- Monetary Transactions.
- Called prepared lists of leads and read short scripts to promote products and services.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
University of Mississippi- School of Business Administration - Oxford, MS,
Promoted from Warehouse Auditor to Office Worker (General Customer Service Representative) within 6 months at Nickey Warehouse (WD-40 Division)
Promoted from General Customer Service Representative to LEAD CSR OF BASF ACCOUNT, in less than 3-months
Promoted from LEAD CSR OF BASF to LEAD CSR of ROEHM and Inventory analyst, in less than 4 month.
Acquired my own business, " ClaireStyles, LLC" on April 23, 2020 offering Web-Design, Advertising, Cosmetic Services and Photography. www.Clairestyles.com
- Willing to relocate : Authorized to work in the US for any employer
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Measurable Results
- Personalization
- Strong Summary
- Target Job
Resume Overview
School Attended
- University of Mississippi- School of Business Administration
Job Titles Held:
- Lead Customer Service Representative - ROEHM
- SECRETARY/WEB DESIGNER
- SERVICE WORKER
- CALLER (REPRESENTATIVE)
Degrees
- BBA
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
