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Badging Specialist Resume Example

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BADGING SPECIALIST
Summary

Hardworking Badging Specialist with strong ability in photo editing and employee ID Hardware/ Software. Offering reliability, great customer service and impeccable employee record. Highly organized, proactive and punctual with team-oriented mentality. Motivated to apply abilities to enhance Security and System Operations. Eager to learn new skills and advantage knowledge with hands-on experience. Proficient in internal and external communication with advanced interpersonal abilities.

Skills
  • Database maintenance and inventory control
  • System implementation and quality control
  • Customer relations abilities
  • Access Badge Software and Badge Photo editing skills
  • Fluent in Spanish
  • Conflict Mediation
Experience
May 2019 to Current
Company NameCity, StateBadging Specialist
  • Edit, print and issue Security Access Badges to newly on-boarded employees, affiliates, and contractor workers.
  • Effectively manage LightRoom App for Badge Photo edits and ensure photos meet Security Requirements.
  • Maintain professionalism and exercise positive customer service approach to all persons; ensure all ID Badges and camera equipment is accounted for, clean, and serviceable; maintain a clean and professional work environment at all times, and maintain a professional appearance at all times.
  • Effectively manage the client's Access Control Manager (ACM) System and credentialing software and hardware (ID Flow).
  • Provide a short safety and security brief to each newly credentialed person before issuing them a badge.
  • Work collaboratively with the Physical Security Deployment and the Corporate Security Team to develop and improve systems and processes.
  • Anticipate inventory needs and submit cost-effective requests for materials to ensure there are no periods of un-stocked inventory.
  • Enter the required information into appropriate computer systems, send and respond to emails, and take telephone calls on a daily basis.
  • Oversee daily visitor requests and communicate regularly with the Global Security Operations Center (GSOC) to ensure visitor pass requests are being processed in a timely manner.
  • Keep Site Security Management team informed of any and all issues impacting proper operations of the Badging Office and/or compliance with applicable policies and procedures.
  • Assist in analyzing current processes and procedures and recommend a program and/or administrative improvements.
  • Effectively communicate both orally and in writing and work collaboratively with people at all levels. Effectively cultivate and foster strong working relationships with specific departments, (Recruiting team, Benefits team, Corporate Security team, Workplace team).
  • Issue parking permits to eligible employees, affiliates, and contract workers. Track permit expiration and execute renewals.
  • Handle day-to-day requests and inquiries pertaining the company's Global Access and physical credentialing.
October 2018 to May 2019
Company NameCity, StateLobby Ambassador
  • Assisted reception staff in greeting employees, guests, vendors, and contractors seeking to access the client's facility.
  • Provided outstanding customer service to employees, visitors, vendors, and contractors in all interactions.
  • Operated and maintained the Access Control Management (ACM) System to issue replacement badges to employees and approved contractors.
  • Used security best practices and reporting measures on a daily basis to ensure the effective protection of assets and interests.
  • Monitored the Main Lobby area and secured ingress and egress points of the facility.
  • Assisted anyone who needed help checking for lost and found. Effectively updated the client's lost and found log.
  • Immediately reported all emergencies, security violations, suspicious people, and/or other disruptive events to the Global Security Operation Center (GSOC) and shift supervisor.
  • Maintained and regularly updated the Lobby Ambassador Post Order documents and trackers.
  • Effectively created Monthly Temporary Badge Reports and audited physical cards on a daily basis.
June 2016 to May 2018
Company NameCity, StateFront Desk Security Specialist
  • Monitored the Main Lobby area and secured entry access points of the California Public Utilities Commission (CPUC) building.
  • Warmly greeted incoming guests, issuing temporary access badges and providing information regarding policies and building amenities.
  • Received all incoming calls and coordinated with the CPUC staff to fulfill requests and resolve issues.
  • Effectively directed guests and customers to the desired department and CPUC staff member.
  • Completed a Daily Activity Report (DAR) for each shift worked. Reported to Shift Supervisor and Operations Manager of any emergency and/ or suspicious individual.
  • Forwarded all pertinent inquires and requests to the on-site Engineering Department.
Education and Certificates
2020
Security Industry Specialists, Inc
City
Management of Aggressive Behavior (M.O.A.B)
2020
Bureau of Security And Investigative Services
City
Security Guard Card
2019
Security Industry Specialists, Inc
City
First Aid, CPR & AED Certifications
2014
Lower Columbia College
City, State
High School Diploma
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Resume Overview

School Attended

  • Security Industry Specialists, Inc
  • Bureau of Security And Investigative Services
  • Lower Columbia College

Job Titles Held:

  • Badging Specialist
  • Lobby Ambassador
  • Front Desk Security Specialist

Degrees

  • Management of Aggressive Behavior (M.O.A.B)
    Security Guard Card
    First Aid, CPR & AED Certifications
    High School Diploma

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