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automotive technician resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Certified in ALLDATA. Certified in Refrigerant Recovery. Proficient in Mitchell On Demand. Own set of automotive tools. Excellent problem solving skills. Detail oriented. Eager to expand my knowledge and skills. Dependable and Self Motivated. Experience in an automotive shop. Trained and certified forklift operator. Two years of experience at Les Schwab as Sales and Service with Brake and Alignment Certification. Trained on hunter alignment tools equipment such as balancers. Through knowledge of tire sizes and make of such tires. Two years of customer service. Full knowledge on how to use on the car and stationary brake lathe equipment. MIG and TIG welding experience. Qualifications Goal-oriented individual with personal commitment to excellence in every detail. Organized, highly motivated, and detail-oriented problem solver. Proven ability to work successfully in a team while encouraging and motivating others. Honest, loyal, hard-working, dependable, and considerate of others. Excellent professional appearance and work ethics Excellent with time management Driven Automotive Technician brings proven success performing repairs and scheduled maintenance on major commercial vehicles. Excels at maintaining neat and organized work area, supplies and equipment. Specializes in complex internal components and systems. Capable Automotive Technician well-versed in servicing systems for domestic and import vehicles, including electrical, engine and tires. Detailed understanding of safety regulations and requirements. Knowledgeable resource for low-cost alternatives to high-cost requests for service. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Bay maintenance
  • Diagnostic Assessment
  • EPA requirements
  • Coolant flushes
  • Alignments experience
  • Brake systems knowledge
  • Hazardous waste management
  • Writing work tickets
  • Gasket replacements
  • Calibration understanding
  • Customer Service
  • Tire mounting and balancing
  • Troubleshooting skills
  • Electrical circuits diagrams
  • Operating pneumatic tools
  • Troubleshooting and diagnostics
  • Detecting refrigerant leaks
  • Electrical understanding
  • Time Management
  • Diagnostic abilities
  • Drivability issues
  • Hazmat knowledge
  • Maintenance scheduling
  • Suspension systems understanding
  • Soldering skills
Education and Training
WyoTech - West Sacramento Ventura, CA Expected in 12/2013 School : Automotive - GPA :
Dinuba High School Dinuba, CA Expected in 05/2011 High School Diploma : - GPA :

Automotive Technology Core Program -1000 hours of lab & theory: Basic Engine Management Systems. Drivability Diagnostic. Drivetrain Systems.

Experience
Penske Automotive Group - Automotive Technician
Toms River, NJ, 06/2021 - Current
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
William Demant Holding A/S - Service and Parts Manager
Houston, TX, 01/2018 - 07/2018
  • Received, examined and reshelved returned parts.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
  • Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
  • Managed employee schedules and daily assignments.
Les Schwab Tires - Sales and Service Technician
City, STATE, 03/2016 - 12/2017
  • Inspected premises to determine customers' needs and write up preliminary estimates.
  • Obtained consistent word-of-mouth referrals by fully satisfying customers with expert service.
  • Closed new service contracts by demonstrating benefits to customers.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Learned customer needs and desires to suggest specific product options.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Provided accurate and detailed quotes for customers to maintain customer satisfaction.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.

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Resume Overview

School Attended

  • WyoTech - West Sacramento
  • Dinuba High School

Job Titles Held:

  • Automotive Technician
  • Service and Parts Manager
  • Sales and Service Technician

Degrees

  • School
  • High School Diploma

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