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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Resourceful Automotive Technician performs mechanical work according to established specifications. Knowledgeable about diagnosing vehicle issues, performing service work and tracking all actions in computer system. Certified in complex ASE field. Dedicated Automotive Technician with 7+ years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting the team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.

Skills
  • Engine overhauls
  • Gasket replacements
  • Hazardous waste management
  • Able to lift 60 lbs.
  • all vehicles experience
  • Coolant flushes
  • Bay maintenance
  • Brake systems knowledge
  • Diagnostic Assessment
  • Calibration understanding
  • Remote service
  • Alignments experience
  • Writing work tickets
  • Diagnostic skills
  • Engine repair
  • Soldering skills
  • Calibrating instruments
  • honda/acura toyota/lexus expertise
  • Drivability issues
  • Customer Service
  • Detecting refrigerant leaks
  • Electrical understanding
  • Operating pneumatic tools
  • Maintenance scheduling
  • Electrical circuits diagrams
  • Suspension systems understanding
  • Troubleshooting skills
  • Time Management
  • Maintaining records
  • Troubleshooting and diagnostics
  • Tire mounting and balancing
  • Diagnostic abilities
  • Refurbishing skills
  • Scoping components
  • EPA requirements
  • Fast learner
  • Organized
  • Tech savvy
  • Computer skills
  • Computer Tech
Experience
Automotive Technician, 08/2017 - 06/2020
Safelite Autoglass Roanoke, VA,
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Monitored shop equipment to maintain safe working condition.
  • Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
  • Kept detailed records of repairs, labor involved and parts used.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Assisted drivers by safely directing vehicle backward to position correctly.
  • Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Led safety meetings and maintained safe practices throughout shop.
  • Led automotive shop employees and directed daily operations to grow and sustain business.
  • Sourced, arranged and supervised supply inventory for most common equipment and tools.
  • Coordinated and oversaw vehicle bodywork while maintaining price point parameters to deliver profits.
Nail Technician, 07/2015 - 05/2016
Boyne Resorts Big Sky, MT,
  • Met with clients to discuss needs, service preferences and special requests.
  • Performed high volume of daily customers gel, acrylic and natural manicures.
  • Introduced signature services, including acrylics and gel tips to increase overall sales.
  • Trained and mentored junior employees on safety, performance strategies and customer service techniques.
  • Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Completed daily customer appointments and updated master schedule.
  • Upsold specials and bundled finger and toe-nail packages to increase personal profit.
  • Wrote operational budgets with funds allocated between supplies, shop upkeep and employee needs.
  • Resolved guest complaints.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Accountable for all staff development, budgeting and supply ordering.
  • Consistently recognized by management for providing superior customer service.
  • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
  • Handled guest complaints, maintaining positive dining experience for all restaurant patrons.
Automotive Technician, 04/2013 - 06/2015
Safelite Autoglass Rosenberg, TX,
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Monitored shop equipment to maintain safe working condition.
  • Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
  • Kept detailed records of repairs, labor involved and parts used.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Assisted drivers by safely directing vehicle backward to position correctly.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
  • Sourced, arranged and supervised supply inventory for most common equipment and tools.
  • Led safety meetings and maintained safe practices throughout shop.
  • Led automotive shop employees and directed daily operations to grow and sustain business.
  • Coordinated and oversaw vehicle bodywork while maintaining price point parameters to deliver profits.
Education and Training
High School Diploma: , Expected in 06/2012
-
Naaman Forest High School - Garland, TX
GPA:
: Automotive Mechanics, Expected in 06/2014
-
Universal Technical Institute - Irving, TX
GPA:
Languages
Vietnamese :
Limited:
Negotiated :
:

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Resume Overview

School Attended

  • Naaman Forest High School
  • Universal Technical Institute

Job Titles Held:

  • Automotive Technician
  • Nail Technician
  • Automotive Technician

Degrees

  • High School Diploma

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