Proficient in ordering supplies, operating shop equipment and maintaining neat, safe and clean work areas. Capable of handling any type of repair or maintenance service and always looking for ways to improve garage operations.
Skills
Brake systems understanding
Ticket writing
Inspecting vehicles
Installing equipment
Calibrating systems
Replacing parts
Scheduled services
Rebuilding engines
System repairs
Managing parts
Overseeing garage operations
Electrical experience
Chemical disposal
Customer Relations
Optimizing engine performance
Preparing work orders
Ordering supplies
Hand and power tools
Contract Negotiation
Safety awareness
Inventory auditing
Preventive maintenance services
Troubleshooting skills
Quality assurance inspections
Education
Dacula High SchoolDacula, GAExpected in 05/2005 – –High School Diploma: - GPA:
Work History
Safelite Autoglass - Automotive Technician Saint James, NY, 12/2017 - Current
Worked on all types of vehicles, also inspected vehicles to repair engines, transmissions , electrical systems and other vehicle required maintanence and services.
Inspect and diagnosis vehicle issues quickly and accuratley.
Inspected and tested equipment to locate worn and damaged parts.
Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Corrected unsafe conditions in work areas and immediately reported incorrectable conditions to supervisor.
Produced comprehensive service records of all maintenance and repair tasks for customers.
Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
Maintained accurate records of time and materials required to perform repairs and service.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Completed full vehicle inspections to check for leaks, damage or other issues of concern.
Followed established safety procedures and techniques when working under lifted vehicles.
Diagnosed and repaired mechanical issues on diesel, natural gas, and propane gensets.
Expertly utilized diagnostic equipment to evaluate mechanical problems in vehicles.
Operated tools, equipment and machinery according to prescribed safety procedures.
Managed inventory through computerized inventory control system.
Servco - Service Manager Kapolei, HI, 04/2016 - 12/2017
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Developed written plans and obtained customer consent to proceed.
Set and administered department budgets for expenditures, materials and labor.
Trained 30 less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
Guided techs on automotive repair, tool usage and equipment operation.
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Met with customers to discuss service needs and offer available solutions.
Safelite Autoglass - Automotive Technician Salinas, CA, 11/2014 - 04/2016
Inspected and tested equipment to locate worn and damaged parts.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
Ordered repair parts quickly to prevent delays in projects and repair work.
Followed established safety procedures and techniques when working under lifted vehicles.
Replaced damaged, missing or defective parts with new and refurbished components.
Managed inventory through computerized inventory control system.
Operated tools, equipment and machinery according to prescribed safety procedures.
Expertly utilized diagnostic equipment to evaluate mechanical problems in vehicles.
Supervised general repairs performed by new staff mechanics.
Servco - Service Manager Kahului, HI, 01/2008 - 04/2014
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Met with customers to discuss service needs and develop effective and practical solutions.
Hired and trained new [Type] workers to improve efficiency of department and cultivate productive work atmosphere.
Developed written plans and obtained customer consent to proceed.
Set and administered department budgets for expenditures, materials and labor.
Guided techs on automotive repair, tool usage and equipment operation.
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Met with customers to discuss service needs and offer available solutions.
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