Focused Master Automotive Technician adept at fixing issues, performing warranty services and improving vehicle operations. Experienced with wide range of vans, SUVs and light-duty trucks. Adept understanding of complex vehicle repair issues.
Skills
Brake systems knowledge
Hazardous waste management
Troubleshooting
Coolant flushes
Calibration understanding
Multiple vehicle experience
Engine overhauls
Writing work tickets
Diagnostic Assessment
EPA requirements
Gasket replacements
Remote service
Alignments experience
Troubleshooting skills
Calibrating instruments
KIA/Hyundai expert
Suspension systems understanding
Scoping components
Drivability issues
Detecting refrigerant leaks
Diagnostic skills
Electrical circuits diagrams
Maintaining records
Education and Training
SJRCCSaint Augustine, FL, Expected in – –Bachelor of Science:Engineering (Pre-Engineering) - GPA:
Experience
Verizon Communications - Automotive Technician Ocala, FL, 03/2020 - Current
Performed maintenance inspections, tune-ups, oil changes and other key services.
Evaluated, repaired and aligned vehicle suspensions.
Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Troubleshot faults and devised successful solutions in a self-directed manner.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Answered customer questions and discussed options face-to-face, over the telephone and via email.
Safely and properly operated variety of instruments, equipment and power tools to reduce accidents and malfunctions.
Directed all documentation, implementation, regulatory compliance, systems maintenance and resource and material procurement activities.
Coordinated materials for shop needs and field operations at work sites.
Trained and mentored employees in procedures and performance improvement strategies.
Trained, coached and supported staff members to maximize productivity.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Supervised, trained and evaluated over 22 employees in Auto industry.
Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
Coordinated schedules and oversaw work.
Boosted company efficiency through technology upgrades and process improvements, leading to growth.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Improved processes by identifying slow-downs and collaborating with employees to resolve.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Delegated tasks to multiple employees while maintaining efficient workplace.
Amazon.Com, Inc. - Chief Engineer Monee, IL, 01/2010 - 01/2012
Supervised engineering and maintenance staff of 12 including hiring, training and personal development.
Analyzed system functions, budgets and objectives in order to determine needed changes.
Developed and implemented plans for routine preventative maintenance.
Improved cost-efficiency and output of diverse facility equipment through corrective maintenance, repair and calibration.
Oversaw activities of contractors working within building and on job sites.
Meticulously kept records of building rounds, engineering logs and data sheets.
Administered hands-on instruction in basic maintenance, safety and troubleshooting procedures.
Oversaw maintenance and continuous operation of building systems, including mechanical (HVAC), electrical and safety.
Maintained entire infrastructure and compliance documentation including building drawings and federal, state and local permits and environmental reports.
Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.
Implemented procedural updates to correct deficiencies and improve operations.
Streamlined and automated internal processes to improve overall workflows.
Developed quality assurance controls for design approaches.
Organized data and modeled information for use in key decision-making.
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