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automotive service technician resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Organized auto technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Skills
  • Verbal and written communication
  • Attention to Detail
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Computer Literate
  • Data Entry
  • Microsoft Excel Fundamentals
  • Planning and Coordination
  • Quick learner
  • Leadership training
  • Problem-Solving
  • Active Listening
  • Training and Development
Work History
Automotive Service Technician, 01/2016 - Current
H&H Chevrolet Lincoln, NE,
  • Using critical thinking skills for diagnosing and problem-solving as well as judging the amount of time certain repairs will take and how to best fit tasks within the workday so that everything gets completed quickly and efficiently.
  • Documenting the diagnostic steps and repair procedures used to correct any customer concerns with their vehicle is required.
  • Attention to detail is required to diagnose and repair the vehicles correctly to minimize any issues on the road that could cause life-threatening accidents.
  • Effectively communicate issues and ask customers the right questions to build trust and understanding to create a positive experience that will keep customers returning for future services.
  • Establish clear repair plans with line-item details of expected labor and parts costs.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Operated specialized equipment such as a multimeter and diagnostic computers to test electronics and computer control systems.
Order Selector, 08/2012 - 12/2015
Connection Wilmington, OH,
  • Read store orders from a tablet or RF unit which will include: item locations, descriptions, and quantity needed.
  • Select the needed pieces of merchandise and place them into a tote or box.
  • Move totes or boxes of merchandise (up to 30-50 pounds regularly) utilizing safe lifting techniques.
  • Maintain a high level of accuracy for merchandise selected.
  • Work efficiently and effectively on pick lines with 10 or more other employees.
  • Maintain 100% or greater to performance standards.
  • Maintain cleanliness of work zones at the end of each shift.
  • Maintain regular and reliable attendance.
  • Cross train in other warehouse duties, as necessary.
  • Comply with all policies and procedures of the CVS Health warehouse and DEA regulations.
Automotive Service Technician, 03/2009 - 06/2012
H&H Chevrolet Omaha, NE,
  • Using critical thinking skills for diagnosing and problem-solving as well as judging the amount of time certain repairs will take and how to best fit tasks within the workday so that everything gets completed quickly and efficiently.
  • Documenting the diagnostic steps and repair procedures used to correct any customer concerns with their vehicle is required
  • Attention to detail is required to diagnose and repair the vehicles correctly to minimize any issues on the road that could cause life-threatening accidents.
  • Effectively communicate issues and ask customers the right questions to build trust and understanding to create a positive experience that will keep customers returning for future services.
  • Establish clear repair plans with line-item details of expected labor and parts costs.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Operated specialized equipment such as a multimeter and diagnostic computers to test electronics and computer control systems.
Shift Manager, 05/2004 - 02/2012
Buffalo Wild Wings Duluth, MN,
  • Excelled in every store position and regularly backed up front-line staff.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Tracked receipts, employee hours and inventory movements.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Attended management school to learn employee management and customer service skills
Education
High School Diploma: , Expected in 05/2007
-
Bearden High School - Knoxville, TN,
GPA:
Status -

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Resume Overview

School Attended

  • Bearden High School

Job Titles Held:

  • Automotive Service Technician
  • Order Selector
  • Automotive Service Technician
  • Shift Manager

Degrees

  • High School Diploma

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