automotive service technician resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Diagnostics expertise
  • Mechanical abilities
  • Service ticket accuracy
  • Expertise in installations
Automotive Service Technician, 08/2018 - Current
H&H Chevrolet Omaha, NE,
  • Rebuilt components and systems to correct faults and achieve desired performance levels.
  • Wrote up detailed repair orders outlining all actions and estimated costs.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Adjusted, repaired or replaced defective automotive parts.
  • Inspected vehicles to assess damage and strategize repair plans.
  • Tested electronic components and computer controls with specialized devices.
  • Optimized functionality of automotive equipment and systems with skilled tuning of settings.
  • Tested vehicles to assess individual components and systems.
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Performed maintenance inspections, tune-ups, oil change
  • Performed routine and reparative maintenance for company freight and trucks.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Answered customer questions and discussed options face-to-face, over the telephone and via email.
  • Pursued frequent opportunities to further enhance maintenance and repair skills.
  • Removed, replaced, balanced and rotated new or used tires.
  • Developed in-depth understanding of auto systems and components.
Shipping and Receiving Clerk, 05/2010 - 08/2018
Production Resource Group Dallas, TX,
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Reported delays, accidents, or other traffic and transportation situations.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Promoted improvements in process efficiency and productivity by [Action].
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
Steel Sales, 03/2008 - 05/2010
American Reprographics Company Corona, CA,
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
Service Technician, 05/1999 - 03/2008
Jacky Jones Ford Inc. City, STATE,
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Provided information to customers regarding repair or service options.
  • Adhered to all company and OSHA-defined protocols for workplace safety.
  • Gained equipment knowledge and expertise through research and repair experience.
  • Inspected [Type] machinery and components to troubleshoot operations.
  • Demonstrated in-depth understanding of company policies and products.
  • Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components.
  • Operated diverse range of mechanical and manual servicing equipment.
  • Maintained up-to-date knowledge on latest research and trends through extended education and professional development courses.
  • Tested components, assemblies and systems to diagnose problems.
Education and Training
High School Diploma: , Expected in 05/1996
Sequoyah High School - Madisonville, TN
Status -

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Resume Overview

School Attended

  • Sequoyah High School

Job Titles Held:

  • Automotive Service Technician
  • Shipping and Receiving Clerk
  • Steel Sales
  • Service Technician


  • High School Diploma

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