Automotive Service Technician resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Professional Automotive Technician with 16 years experience maintaining and repairing all vehicle types focusing on customer satisfaction exceeding company expectations. Strong background in leading and training staff increasing productivity and overall morale through hands-on staff management keeping employees on task and work flowing smoothly . Ready to expand my knowledge and abilities gaining new experiences with a well adapted company.
Skills
Automotive maintenance
Installations and repairs
Safety inspections
Sensor operation
Workshop organization
Hydraulic tool use
Automotive diagnostics
Good communication skills
Inventory control practices
Good judgment
Basic computer skills
Effective at multi-tasking
Project management skills
Strong team player
Troubleshooting expert
Dependable and reliable
Works well independently
Strong written and verbal communication skills
Supervisory experience
Strong mechanical skills
Strong initiative
Customer relationship building
Self-motivated
Power and hand tools
Work History
Automotive Service Technician, 06/2016 to Current Colony Tire Corporation – Charlotte, NC,
Corrected faults and maximized performance by rebuilding systems and individual components
Located and removed defective parts for skilled adjustment, repair or replacement
Tuned automotive systems and components to optimize functionality and prolong life of each piece
Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction
Established clear repair plans with line-item details of expected labor and parts costs
Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections
Communicated issues to leaders and helped develop solutions
Supervised and mentor ed team members and facilitated daily operations to drive business growth
Worked on vehicles to repair engines, transmissions and electrical systems
Kept site work safe and in line with budget, schedule and applicable building codes.mechanic
Completed full vehicle inspections to check for leaks, damage or other issues of concern
Performed routine maintenance and repairs using hand and power tools to maximize reliability
Analyzed and located malfunctions in brakes, motors, switches, and control systems
Performed diagnostic and troubleshooting procedures to find and identify root causes
Assessed vehicle maintenance status and completed mileage-based services, including changing out belts, filling fluids and replacing gaskets
Completed computer-assigned vehicle alignments
Evaluated vehicle schematics to assess required parts and order accordingly
Processed work orders and prioritized jobs
Wrote up detailed repair orders outlining all actions and estimated costs
Examined all critical vehicle systems and parts to determine appropriate repairs and costs
Shop Manager/Sales, 01/2003 to 07/2014 Willscot Corporation – Jacksonville, FL,
Planned work and determined appropriate tools and equipment, responsible for promoting safe and clean working environment
Unloaded incoming inventory and placed products onto shelves, Worked overtime, including evenings and weekends, to ensure job completion
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Trained team members in successful strategies to meet operational and sales targets applying effective sales techniques and delivering top-notch customer service
Inspected final products to assess compliance with quality standards and established tolerances
Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations
Service Technician, 07/2014 to 04/2016 Smith Brothers Collision – City, STATE,
Tested electronic components and computer controls with specialized devices
Wrote up detailed repair orders outlining all actions and estimated costs
Inspected vehicles to assess the damage and strategize repair plans
Adhered to all company and OSHA-defined protocols for workplace safety
Maintained up-to-date knowledge on latest research and trends through extended education and professional automotive courses
Provided information to customers regarding repair or service options
Mentored new employees on equipment operation and maintenance
Assessed and identified issues and quickly resolved to restore functionality
Setup and operated mechanical and manual servicing equipment
Education
GED: , Expected in 2007 Bishop State Community College - Mobile, AL GPA:
Accomplishments
Inventory Control Restocked and organized items as necessary and as directed.
Purchasing Maintained inventory of spare parts, inventoried and completed purchase requisitions as necessary.
Supervision over shop employees assuring job completion and quality.
Training of new employees to perform installation of parts and accessories.
Sales Knowledge and sales of parts and accessories.
Obtaining knowledge of new products.
Maintaining customer relationships.
Installation Installation and troubleshooting parts and accessories, and fabrication if necessary.
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