automotive master technician resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Great problem-solver with strong background as qualified diagnostic technician. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs. Focused Master Automotive Technician adept at fixing issues, performing warranty services and improving vehicle operations. Experienced with wide range of vans, SUVs and light-duty trucks. Adept understanding of complex vehicle repair issues. Well-qualified automotive repair professional skilled at conducting inspections, diagnosing issues and working with diverse vehicles. Proficient in scheduled service, reading technical manuals and scoping instruments. Current ASE Master Certification. Skilled automotive repair professional with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering 40 + years in the field and a hardworking, reliable nature.
Skills
FORD AND TOYOTA DEALER EXPERIENCE
EPA requirements
Brake servicing
Bay maintenance
Alignment experience
Wheel rotation and balancing
Maintenance and repairs
Repair tree understanding
Gasket replacements
Coolant flushes
Electronics systems
Engine overhauls
Diagnostics and troubleshooting
Calibration understanding
Brake systems knowledge
Vehicle inspections
Alignments experience
Writing work tickets
Electrical understanding
Hazardous waste management
Repair documentation
Experience
Automotive Master Technician, 09/2021 to Current Auto Plus Pep Boys – Hoffmantown, NM,
Executed preventive and corrective maintenance on work trucks and other vehicles.
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Performed customer work and warranty repairs in compliance with manufacturer standards.
Answered customer questions and discussed options face-to-face, over telephone and via email.
Conducted inspections and tests to verify safety and compliance with emissions limits.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Conducted test drives before and after repair services.
Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
Completed standard inspections to assess wear and damage to vehicles.
Removed old oil, replace filters and added correct amount of new [Type] oil.
Examined critical vehicle systems and parts to determine appropriate repairs and costs.
Troubleshot faults and devised successful solutions for [Type] issues.
Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
Evaluated vehicle schematics to assess required parts and order accordingly.
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
Documented labor time and materials used in company software programs.
Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
Assessed vehicle symptoms and malfunctions to support troubleshooting and diagnoses.
Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Oversaw service quality and encouraged team members to deliver high-quality service.
Calculated estimated repair costs and provided quotes to secure customer approval.
Business Owner, 09/2019 to 08/2021 MINETREE'S TRANSMISSIONS AND GENERAL REPAIRS – City, STATE,
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Monitored shop equipment to maintain safe working condition.
Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
Kept detailed records of repairs, labor involved and parts used.
Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
Maintained garage safety protocols to meet regulatory and company expectations.
Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
Welded, soldered and fabricated parts to complete skilled services.
Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Led automotive shop employees and directed daily operations to grow and sustain business.
AUTOMOTIVE MASTER DIAGNOSTIC TECHNICIAN, 04/2015 to 04/2017 DIAMOND TOYOTA – City, STATE,
Executed preventive and corrective maintenance on work trucks and other vehicles.
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Performed customer work and warranty repairs in compliance with manufacturer standards.
Answered customer questions and discussed options face-to-face, over telephone and via email.
Conducted inspections and tests to verify safety and compliance with emissions limits.
Trained [Number] new employees in effective diagnostic and repair procedures.
Detected combustible gas and refrigerant leaks using special instruments.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Conducted test drives before and after repair services.
Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
Completed standard inspections to assess wear and damage to vehicles.
Removed old oil, replace filters and added correct amount of new [Type] oil.
Examined critical vehicle systems and parts to determine appropriate repairs and costs.
Troubleshot faults and devised successful solutions for [Type] issues.
Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Tracked mechanical and repair problems and discussed solutions with shop leadership.
Oversaw service quality and encouraged team members to deliver high-quality service.
Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
Monitored shop safety and promoted adherence to required OSHA protocols.
Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
Documented labor time and materials used in company software programs.
Helped customers achieve even wear on tires with timely rotation and balancing.
Performed computerized alignments of diverse vehicles.
Assessed tread depth and discussed safety levels with customers.
Utilized standard procedures to conduct accurate emissions tests.
Collaborated with [Job title] to delegate repair duties and maintain customer satisfaction.
Education and Training
High School Diploma: , Expected in 06/1983 to YORK COUNTY VO-TECH - YORK PA, GPA:
: Automotive Technology , Expected in to TOYOTA TRAINING CENTER - GLENBERNIE MD, GPA:
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