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automotive lube technician resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated and hardworking auto mechanic with 20 years of experience working in automotive shops to maintain customer vehicles. Expert at maintaining and repairing tires in addition to lubricating vehicle parts. Additional work history completing basic repairs on various areas.

Experienced and highly organized manager enthusiastically committed to delivering top customer service. Enjoys working with team members in fast-paced environment.

Knowledgeable Lube Technician with demonstrated ability to interact positively with customers, simplifying complex mechanical or technical issues for service satisfaction. Committed to providing advanced diagnostic and repair techniques to alleviate vehicle issues. Detail-focused with solid understanding of various vehicle manufacturer's specifications, including foreign and domestic.

Energetic, mechanically inclined Oil Changer with positive attitude, professional appearance and strong commitment to quality work and customer satisfaction. Offers great service while working quickly to avoid customer wait times.

Skills
  • Coolant flushes
  • Gasket replacements
  • Bay maintenance
  • Hazardous waste management
  • Writing work tickets
  • EPA requirements
  • Able to lift [Number] lbs.
  • Alignments experience
  • Calibration understanding
  • Engine overhauls
  • Brake systems knowledge
  • [Type] vehicles experience
  • Remote service
  • Electrical understanding
  • Supervision
  • Operational improvement
  • Inventory management
  • CCTV
  • MS Office
  • Planning and coordination
  • First Aid/CPR
  • Customer service
  • Invoice generation
  • Business operations
  • Relationship development
  • Security systems
  • Team building
  • Administrative support
  • Organization
  • Process improvement
  • Communications
  • Project organization
  • Problem resolution
  • Team management
  • Insurance billing
Experience
Automotive Lube Technician, 06/2015 - 07/2020
Indy Tire Center Fishers, IN,
  • Reviewed completed work and road-tested vehicles.
  • Installed batteries, shock absorbers and exhaust systems.
  • Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
  • Changed oil, transmission fluid and filters in vehicles.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
  • Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
  • Checked all fluids and maintenance-related parts and topped off or replaced as needed.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Participated in factory-sponsored training classes to remain up-to-date with industry trends.
  • Documented all work performed on repair orders, submitting reports to [Job title] for implementation into corporate system.
  • Documented technical and system work performed for each vehicle on repair order.
  • Ordered parts to maintain inventory levels, effectively decreasing wait times on repairs.
  • Drained motor oil, changed oil filters and greased chassis fittings.
  • Communicated with customers regarding status of service work and estimated timeframe for completion.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Applied lubricants to moving parts of vehicle engines to prevent premature engine wear and optimize performance.
  • Completed system diagnostics and full automotive troubleshooting and testing.
  • Maintained tools, test equipment and materials, keeping all work areas organized.
  • Performed complete vehicle maintenance inspections, including tires, brakes and all fluid levels.
  • Performed automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Examined vehicles to estimate repair costs and obtained customers' approval to perform repairs.
Automotive Service Technician, 05/2010 - 02/2015
H&H Chevrolet Omaha, NE,
  • Wrote up detailed repair orders outlining all actions and estimated costs.
  • Inspected vehicles to assess damage and strategize repair plans.
  • Optimized functionality of automotive equipment and systems with skilled tuning of settings.
  • Rebuilt components and systems to correct faults and achieve desired performance levels.
  • Adjusted, repaired or replaced defective automotive parts.
  • Tested electronic components and computer controls with specialized devices.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Tested vehicles to assess individual components and systems.
  • Performed routine and reparative maintenance for company freight and trucks.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Collaborated with [Job title] to delegate repair duties and maintain customer satisfaction.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Learned all aspects of [System] and [System] to complete repairs according to up-to-date specifications and standards.
  • Performed on-site visual inspections and leveraged market, inventory and industry expertise to make strategic automotive purchases.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Monitored automobile market trends to determine customer demands, vehicle valuation and investment budgets.
  • Sourced, arranged and supervised supply inventory for most common equipment and tools.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Developed systems to manage and control company inventories of parts and paints.
  • Developed in-depth understanding of [Type] systems and components to more quickly and efficiently perform repairs.
  • Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
  • Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
  • Coordinated and oversaw vehicle bodywork while maintaining price point parameters to deliver profits.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Pursued frequent opportunities to further enhance maintenance and repair skills.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Provided leadership to [Number]+ employees and directed daily operations to grow and sustain auto repair business.
  • Fostered relationships with auction and fleet transportation professionals to streamline buying activities.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Answered customer questions and discussed options face-to-face, over the telephone and via email.
  • Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
Automotive Service Manager, 02/1998 - 07/2010
J.D. Byrider Wooster, OH,
  • Boosted customer satisfaction scores by rolling out new motivational initiative for team workers.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Monitored employee work levels and optimized performance with strategic approaches.
  • Established and enforced clear safety policies to protect workers from injury.
  • Inspected completed work to assess quality and identify skill or ability issues.
  • Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including [Task] and [Task].
  • Leveraged [Software] to input and compile data gathered from various sources.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated with others to discuss new [Type] opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
  • Performed site evaluations, customer surveys and team audits.
Education and Training
: Automotive Repair, Expected in
-
Ntcc - Mt.pleasant , TX
GPA:
Status -

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Resume Overview

School Attended

  • Ntcc

Job Titles Held:

  • Automotive Lube Technician
  • Automotive Service Technician
  • Automotive Service Manager

Degrees

  • Some College (No Degree)

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