Highly dependable, driven, motivated, and multi-faceted candidate with 9+ years of experience working with Learning Management Systems and as a Call Center/Help Desk Specialist seeks placement with a solid organization to utilize my degree in Business Administration and where the opportunity to pursue a career progression within the company as available. Collaborative team player with strong communication, decision-making and time management abilities.
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Science/Math GPA: 3.6/4.0 I participated in the 2006 Annual Survey of the Community with the Center for Community Studies at Jefferson Community College to determine the attitudes and perspectives of the area citizens and published results were made available to interested community leaders and members. This gave me a chance to apply my studies in a real world setting and also afforded me the opportunity to work with fellow student volunteers in learning not only valuable research skills, but getting to know our community and, based on our findings, contributing to the enhancement of the quality of life in our community.
Farm Family Softball, Misfits Softball, Color Me Rad 5K, Freihofer's Run 5K, Warrior Dash 5k, Insane Inflatables 5K
LINKEDIN PROFILE:
http://www.linkedin.com/pub/Jessica-Claire/2a/8a7/870
AWARDS & HONORS
Received award for customer service recognition and ability to work well with the other team members.
ACTIVITIES
Farm Family Softball, Misfits Softball, Color Me Rad 5K, Freihofer's Run 5K, Warrior Dash 5k, Insane Inflatables 5K
LINKEDIN PROFILE:
http://www.linkedin.com/pub/Jessica-Claire/2a/8a7/870
Administrative Support, Dreamweaver 8, Photoshop, Articulate, call center, content, resolve customer complaints, client, clients, Customer Service, customer service skills, databases, database, documentation, Edit, filing, Flash 8, forms, functional, Help Desk, home office, HTML 4, Insurance, law, letters, meetings, Access, Microsoft Office Suite, PowerPoint, Share Point, Windows, migration, page 2, page 3, personnel, policies, processes, progress, Proofreading, quality, Quasar, Read, maintain records, research, spreadsheet, staffing, Teamwork, technical support, training materials, training programs, Web Authoring, word processing, annual reports
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