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askhr customer care specialist resume example with 7+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
HR Associate with experience in compensation management, organization management, talent & succession management, timekeeping, benefits, and payroll administration. Strategic planner with strong analytical and communication skills, while possessing attention to detail.
Work History
07/2014 to Current AskHR Customer Care Specialist Women For Women International | Flexible, DC,

Solve enterprise-wide employee & manager problems on a spectrum of HR services e.g., Payroll, Performance Management, Organization Management, Paid Time Off, Talent Management, & Benefits

Provide assistance on Compensation Management with On & Off-cycle Compensation Planning, Merit Eligibility, Salary & Market Range Relativity.

Manage operations of an exit interview database for 5,000 employees. Provide reports to HR Business Partners for turnover analysis.  Conduct exit interviews for separating employees

Counsel on eligibility for FMLA, Short-Term Disability, Leave of Absences, and Worker's Compensation

Received a merit increase in 6 months due to performance
09/2013 to 11/2013 Business Development Intern Columbia University | New York, NY,

Applied business development, marketing, and communication strategies to drive visibility of their Knowledge Drive a philanthropic initiative donating 95,000+ books to children abroad

Recruited and managed a team of 20 students to help strengthen academic resources provided by Course Hero, while increasing Course Hero website usage
07/2013 to 11/2013 Research Assistant Ascena Retail Group | Silver Springs Historical, AR,

Member of American Challenges Survey case study team led by Professor Rebecca Sandefur

Recruited research participants, completed data entry, collection, analysis, and traveled to the Quad Cities to conduct interviews with 650 research participants 
02/2013 to 08/2013 Key Holder The In-Zone | City, STATE,

Created profit sheets in Excel for calculations of store earnings and nightly accounting

Assisted with daily management tasks, key holding, opening & closing, bank deposits, creating & retrieving procurement orders
Education
Expected in August 2014 to to Bachelor of Arts | Psychology, emphasis in Industrial and Organizational University of Iowa, Iowa City, IA GPA:

    Minor in Human Relations

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Resume Overview

School Attended

  • University of Iowa

Job Titles Held:

  • AskHR Customer Care Specialist
  • Business Development Intern
  • Research Assistant
  • Key Holder

Degrees

  • Bachelor of Arts

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