Ase Master Automotive Technician with 20 + years experience in the automotive field. Extensive knowledge, background and training in electrical systems, including the reading of schematics and wiring diagrams to troubleshooting, and the diagnosing and repairing of electrical systems. Also adept at hydraulic systems and overall engine repair. Hard working and proficient in problem solving complex issues while consistently delivering quality service. Extremely focused on quality service and customer satisfaction.
- Electrical systems
- Analytical and diagnostic software
- Diagnosis and repair
- Supervision and training
- Complex problem solver
- Superior customer service
- A US Air Force intensive 12 month training program.
- A strong aptitude for mathematics and electronics is required.
- Heavy emphasis on the principles of electricity, learning to read a schematic and learning component level electronics.
- Graduates must display competence in tracing wiring diagrams, trouble shooting and replacing/soldering electrical components in a timely manner.
- Continuing education courses - 30 hours per year
- Extensive knowledge and experience using electrical diagrams to troubleshoot, diagnose and repair down to component level electronics.
- "Go To Guy" in the Southeast Texas region for Chrysler/Dodge/Jeep vehicles with difficult to diagnose electrical issues for the past six years.
- ASE Master Technician for the past 12 years including Electrical, Chassis and Power Train.
- Consistently generate additional sales revenue through skilled up-selling techniques. Have received many bonuses and awards.
- Creative and adept at resolving customer disputes.
- Actively mentor, train and supervise Auto Tech students (from UTI).
City, STATE, 10/2007 - Current
- Employed as an ASE Master Technician.
- Specialize in trouble shooting, diagnosing and repairing autos with difficult to diagnose electrical issues.
- Perform all other necessary vehicle diagnostics and execute repairs as necessary.
- Advise vehicle owners of potential problems and additionally needed repairs.
- Sell services/packages that increase performance and life span of the vehicle and also increase shop revenue.
City, STATE, 07/2004 - 10/2007
- Multi-tasked, functioning as both a Shop Foreman overseeing 16 other professional Automotive Technicians, while also working as a Technician.
- Succeeded in increasing profits in the maintenance department 18% , by developing, initiating and overseeing a program which rewarded Technicians who met particular production and customer service goals.
- Assessed each Technician's overall productivity, strengths and weaknesses. Advised higher management of any needed changes and/or additional training to build a more productive shop.
- Received many various awards for job performance.
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School Attended
- Community College of the Air Force
- Chrysler Training Academy
Job Titles Held:
- ASE Master Automotive Technician
- Shop Foreman- Automotive Technician
Degrees
- Associate of Science
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