Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Highly enthusiastic customer service professional with 15 years client interface experience.
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Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Served as the company's only bilingual Spanish/English customer service representative.Cross-trained and provided back-up for other customer service representatives when needed.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Guaranteed positive customer experiences and resolved all customer complaints.
Cross-trained and provided back-up for other customer service representatives when needed.Served as the company's only bilingual Spanish/English customer service representative.Guaranteed positive customer experiences and resolved all customer complaints.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Cross-trained and provided back-up for other customer service representatives when needed.Served as the company's only bilingual Spanish/English customer service representative.
Organized weekly sales reports for the sales department to track product success.Cross-trained and provided back-up for other customer service representatives when needed.Served as the company's only bilingual Spanish/English customer service representative.
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School Attended
- Star Technical Institute
- Lehigh County Vocational Technical School
Job Titles Held:
- Airport Customer Service Agent
- Airport Customer Service Agent
- Airport Customer Service Agent
- Airport Customer Service Agent
Degrees
- Diploma
- Certificate
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