To make a significant contribution to the growth, reputation and success of the company. To offer my knowledge, work experience, expertise and an opportunity to display and execute my qualities in a professional atmosphere. This important role retains business by providing world-class customer support. I welcome challenging tasks and able to apply my skills in a highly stressful environment, aid fellow co-workers during extraordinary workloads, and resolve customer issues in a professional manner.Highly enthusiastic customer service professional with [number] years client interface experience.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Strong organizational skills
Active listening skills
Telephone inquiries specialist
Customer service expert
Computed Data Reports
Addressed [number] website inquiries per day, converting [number] into renewal customers.Trained [number] new employees quarterly.Served as the company's only bilingual Spanish/English customer service representative.
Administrative, attention to detail, basic, billing, business communication, interpersonal, Consolidations, resolving customer concerns, customer service experience, Customer Service, Data Entry, delivery, Edit, Email, English, Fax, Gateway, Imaging, inventory, keyboarding, market, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, Windows, Microsoft Word, communicator, next, Order entry, Strong organizational skills, problem-solving, progress, Research, SABRE, Sales, Scanning, SLA, Spanish, Supervisor, telephones, Phone, translations, Transportation, Typing, Validation, workflow, writtenProfessional and friendlyCareful and active listenerStrong public speakerMulti-tasking
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