Account Service Coordinator 2 Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Highly motivated professional with experience in many different areas including, customer service, management, teaching and book keeping. I am very enthusiastic, driven and have a passion for helping others. I am effective at dealing with stressful, chaotic, high energy and confusing situations and helping others navigate through these times. 

  • Fantastic Communication, organizational and time management skills
  • Amazing leadership and teaching knowledge and experience
  • A lot of community involvement
  • Vast understanding of Microsoft office suite & Adobe suite
  • Understanding of basic finances
  • Scheduling and calendar management
  • Report writing
  • Event coordination
  • Employee development and training
  • Excellent analytical skills, Critical and logical thinking skills and problem solving skills
  • Ability to work self-directed or in a group setting
Education and Training
Millersville University of Pennsylvania Millersville, PA Expected in : Early Childhood and Special Education - GPA :
  • Deans List
  • Darrenkamps Markets and future educators of America scholarship Recipient
  • Best buddies club Member
Harrisburg Area Community College Lancaster, PA, Expected in : Early Childhood and Special Education - GPA :
Shutterfly, Inc. - Account Service Coordinator 2
Great Bend, KS, 10/2016 - Current
  • Deliver an exceptional level of service to each customer by listening to concerns and answering questions and making sure their ad was exactly as they wanted it
  • Manage multiple accounts , sales representatives and clients at one time every day
  • Keep customer account information current and accurate by preparing, completing and processing forms and database changes
  • Help to train new employees
  • Help to create, test and manage new projects
  • Make sure all advertisements are approved and processed by 5pm on a print day
  • Create magazine templates and prepare/send them to the printers
  • Ability to work independently, demonstrating self-directed qualities in a team environment
  • Fantastic time management and problem solving skills
  • Excellent analytical, Logical thinking and creative thinking skills
Albertsons Companies - Volunteer Preschool Teacher
Baltimore, MD, 07/2012 - Current
  • Establish indoor and outdoor safe play environments for toddler-age children
  • Control classroom environments with clearly outlined rules and positive reinforcement techniques
  • Organize and lead activities to promote educational, and social development
  • Encourage children to be understanding of others, show good manners and instruct in other social development behaviors
  • Implement hands-on, play-based strategies such as games and crafts for experiential learning
Darrenkamps Markets - Front End Manager
City, STATE, 08/2009 - 02/2017
  • Handled scheduling for 95 employees per week to secure proper coverage for all shifts.
  • Processed and maintained the daily accounting worksheets for each morning or end of day.
  • Managed all the money going in and out of the store.
  • Managed the cashier's, bagger's, customer service and outdoor employees promoting positive work environment through effective communication, active engagement and hands-on assistance.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Guided employees through routine and complex administrative situations with firm but motivational approach.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Monitored financial bookkeeping for accuracy, compliance and signs of fraud.
  • Reviewed employee performance and determined areas in need of improvement.
  • Recruited and hired highly talented individuals who I felt would be valuable to the front end department, which increased efficiency of entire team.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Collaborated with security staff and law enforcement on shoplifting and vandalism response.
  • Created and directed robust training and mentoring strategies.
  • Planned meetings for all managers on a weekly  basis and coordinated availability of conference rooms.
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
Lancaster Lebanon IU13 - Paraprofessional Educator
City, STATE, 06/2011 - 08/2017
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Cleaned and organized classrooms for maximum efficiency.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Prepared various types of classroom materials to support teacher plans.
  • Prepared visual aids, equipment and classroom displays.
  • Created and distributed instructional materials for group and one-on-one use.
  • Provided classroom support throughout planned instruction and individual lessons.
  • Evaluated individual student needs, including academic and social situations to address challenges and goals.
  • Completed documentation on student behaviors, interventions and results.
  • Prepared lesson materials and visual aids to reinforce lesson teachings.
  • Graded assignments and tests using answer sheet, documented results and informed lead teacher of students' performance.

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Resume Strength

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  • Personalization
  • Target Job

Resume Overview

School Attended
  • Millersville University of Pennsylvania
  • Harrisburg Area Community College
Job Titles Held:
  • Account Service Coordinator 2
  • Volunteer Preschool Teacher
  • Front End Manager
  • Paraprofessional Educator
  • Some College (No Degree)
  • Some College (No Degree)

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