account manager product specialist resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Dynamic Key Account Manager with 25 years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.
Skills
Maintaining and seeking new business, technical understanding of HVAC, Mining Industry, Heavy Industrial and Power Generation fields. Cold calls and closing sales/contracts are highlights of my skill set.
Managing Major Accounts
Fulfilling documentation requirements for products and/or projects.
Collaborator
New account creation
CRM Systems- Salesforce
Prospecting and Converting leads
Relationship building and management
Contract Negotiation and Contract review
Outside sales- I am accustomed to working Independently and remote.
Jordan High SchoolSandy, UTExpected in 06/1990 ā āHigh School Diploma: - GPA:
Salt Lake Community CollegeSalt Lake City, UTExpected in ā āAssociate of Science:General Studies - GPA:
Winwholesale President CertificationLas Vegas, Nevada, Expected in 12/2007 ā ā:12 Month Business Program Certificate - GPA:
Emerson PRV UniversityHouston, Texas, Expected in 10/2019 ā ā:PRV And Safety Valve Technical Certification - GPA:
Work History
Kastle Systems - Account Executive San Francisco, CA, 11/2020 - Current
Drove new business development through qualifying leads, building relationships and executing strategic sales.
Created and executed account strategies to present services to key decision makers.
Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
Identified customer needs and achieved service levels that met and exceeded expectations.
Delivered targeted multi-platform integrated sales presentations, facilitating customer base expansion and revenue generation.
Managed sales cycle from first contact to established customer sale to completion of job and maintained solid customer base.
Contacted customers as issues arose to provide prompt resolutions.
Prospected new clientele through networking, cold calling, canvassing and referrals.
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
Manage all logistics, accounting issues, NDA coordination, Technician needs.
Airgas Inc - Account Manager- Product Specialist San Leandro, CA, 05/2018 - 07/2020
I began with PCE in the Nevada and Utah Mining Industry and I relocated to Washington to work in Gas and Oil, Pulp and Paper and the Engineering Project build Industries.
A Corporate established goal to recapture 600K plus in lost business and managed the separation from a long time Distributor. Then take the business direct. This was accomplished in 2 months.
In the field customer interface 4 days a the week and Sales trainer for the inside/outside sales representatives.
Creating solutions for process issues, face to face with unhappy customers (damage control) and new account creation.
Created and presented Products and ROI packages to prospective customers via Power Point.
Researched and customized service proposals for customers to meet budgetary requirements and negotiate site commodity 2 year contracts.
I averaged 22 million in yearly sales with a minimum 10% yearly growth.
Created Sales opportunities via Safety solutions.
Used consultative sales techniques to pinpoint customers' projects/spend and close on short-term and long-term sales contracts.
Recaptured 800K of previously lost business in my first year.
Worked closely with Manufacturers to increase knowledge and sales opportunities.
Ultradent Products Inc. - Corporate Key Account Manager City, STATE, -
Utilized Oracle to track customer information and drive purchases of new dental products and devices.
Leveraged strategic planning to penetrate key accounts within the continental United States; while working with 28 Outside Sales Representatives.
Elevated account management by predicting potential competitive threats and outlining proactive solutions with superior products.
Boosted customer satisfaction by providing Dentists and staff with training and skills to optimize service delivery in alignment with individual needs and increase profit margin.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Consistently achieved top ranking in revenue and profit growth.
Maintained responsibility of sales, contracts, negotiations and reporting for accounts consisting of 5 or more practices.
Attended, set up and demonstrated all products at Trade shows.
Coached and encouraged 28 high-achieving outside sales representatives to educate Dentists and staff to boost company growth and reputation.
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